Open to opportunities

Katie Lockwood

@katielockwood

Message

I build trusted luxury client relationships that drive personalised experiences, conversion, and repeat sales.

United Kingdom

Message

What I'm looking for

I’m looking to continue building meaningful client relationships in a luxury, customer-focused environment where I can combine storytelling, product expertise, clienteling, training, and digital engagement to deliver exceptional experiences and commercial results.

At Breitling, I deliver personalised luxury consultations and targeted client outreach, generating 30% of UK sales for a global limited-edition timepiece. I’m the boutique’s top seller, consistently exceed monthly targets, and contribute frontline insight to Breitling’s global WhatsApp clienteling project.

Previously at Swarovski, I generated £200,000 in online sales in 2025 with a 25% conversion rate as the sole UK representative in a newly launched VIP client role. I build lasting relationships through storytelling, product expertise, precise follow-ups, and thoughtful service, while also creating onboarding workshops that increased team confidence and knowledge by 75%.

Experience

Work history, roles, and key accomplishments

Current

Client Advisor (Luxury Sales)

Current

Breitling

Feb 2026 - Present (6 months)

Selected to contribute to a global project team for integrated WhatsApp clienteling templates, generating 30% of UK sales for a limited-edition timepiece through targeted outreach. Promoted to VM Champion within two months, consistently exceeding targets as top seller.