Katherine Donofrio
@katherinedonofrio
Dedicated customer service professional with a passion for communication.
What I'm looking for
I am a dedicated and knowledgeable customer service professional with extensive experience in the food service industry. My journey began at Giordanos Family Restaurant, where I honed my skills in communication and problem-solving. I take pride in my ability to establish rapport with clients and ensure their satisfaction, which has been a driving force in my career.
Currently pursuing a Bachelor of Arts in Creative Advertising at Michigan State University, I have maintained a 3.9 GPA and have been recognized on the Dean's List. My involvement in various organizations, such as the Michigan State University Society for News Design and the Advertising Association, reflects my commitment to personal and professional growth. I aim to leverage my skills in customer service and communication to contribute positively to any organization I join.
Experience
Work history, roles, and key accomplishments
Bachelor of Arts | Creative Advertising
Michigan State University
May 2023 - May 2025 (2 years)
Pursuing a Bachelor of Arts in Creative Advertising with a strong academic record, including Dean's List honors. Actively involved in various student organizations related to advertising and communication.
Bachelor of Arts | Creative Advertising
Michigan State University
May 2023 - Mar 2025 (1 year 10 months)
Currently pursuing a Bachelor of Arts in Creative Advertising with a strong academic record, including Dean's List honors. Actively involved in various student organizations related to advertising and communication.
Phone Clerk/Hostess
Giordanos Family Restaurant
Jan 2021 - Sep 2024 (3 years 8 months)
As a Phone Clerk/Hostess, I streamlined communication between departments, improved order processing times, and enhanced customer satisfaction by addressing inquiries and resolving billing issues. My role involved efficiently routing calls and providing backup receptionist duties during peak periods.
Phone Clerk/Hostess
Giordanos Family Restaurant
Jan 2021 - Sep 2024 (3 years 8 months)
As a Phone Clerk/Hostess, I streamlined communication between departments, improved order processing times, and enhanced customer satisfaction by addressing inquiries promptly. I also provided backup receptionist duties and assisted in resolving billing issues, contributing to increased on-time payments.
Education
Degrees, certifications, and relevant coursework
Michigan State University
Bachelor of Arts, Creative Advertising
2023 - 2027
Grade: 3.9 GPA
Activities and societies: Dean's List Fall Semester 2023, Spring Semester 2024; Member of Michigan State University Society for News Design, Women in Advertising & Communication Mentorship, Advertising Association, Wealth Management Association.
Pursuing a Bachelor of Arts in Creative Advertising with a strong academic record, including Dean's List honors for Fall Semester 2023 and Spring Semester 2024. Actively involved in various student organizations such as the Michigan State University Society for News Design and Advertising Association.
Nazareth Academy
High School Diploma, Literature
2019 - 2023
Grade: 3.9 GPA
Activities and societies: Member of Writer's Society, Youth Initiative, Operation Snowball, Future Healthcare Workers.
Graduated with a High School Diploma, recognized for achievements in literature with multiple award-winning poems published in the school's literary magazine. Received accolades for a composition celebrating the magazine's 25th anniversary.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Katherine?
You can contact Katherine and 90k+ other talented remote workers on Himalayas.
Message KatherineFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
