Chantelle Parker
@chantelleparker
Dedicated customer service representative with strong communication skills.
United StatesWhat I'm looking for
I am a dedicated customer service representative with a passion for helping others. My experience spans various roles, including working as a Customer Service Representative at Conduent, where I assisted customers with SNAP applications and ensured they submitted all necessary documents for eligibility in government assistance programs.
Prior to that, I honed my communication skills as a Surveyor at Dynata, making outbound calls and conducting surveys. My background also includes roles in retail and food service, where I developed strong customer interaction skills and consistently met sales goals. I thrive in fast-paced environments and enjoy working collaboratively to provide exceptional service.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Conduent
Jun 2022 - Jun 2023 (1 year)
Assisted customers with SNAP applications and ensured all necessary documents were submitted for government assistance programs. Handled inbound calls to provide comprehensive support to callers.
Surveyor
Dynata
May 2021 - Jun 2022 (1 year 1 month)
Conducted outbound calls to gather information and administer surveys. Contributed to data collection efforts by engaging with respondents.
Sales Associate
Staples
Aug 2019 - May 2021 (1 year 9 months)
Processed customer checkouts and managed customer service phone calls. Consistently met and exceeded sales goals.
Hostess
Buffalo Wild Wings
Jun 2018 - Aug 2019 (1 year 2 months)
Greeted and seated guests, ensuring a positive dining experience. Occasionally took food and drink orders.
Cashier/Customer Service
McDonald's
Jan 2018 - Jun 2018 (5 months)
Managed customer orders and maintained cleanliness of the lobby area. Provided efficient and friendly service to patrons.
Education
Degrees, certifications, and relevant coursework
Alcovy High School
High school diploma, General Studies
Completed high school education with a focus on General Studies. Acquired foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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