Kate Lenihan

I am a proactive Customer Service professional with a strong focus on enhancing client satisfaction. My experience has equipped me with the skills to navigate challenging situations with a positive attitude, ensuring that I consistently deliver exceptional service. I pride myself on my ability to build strong customer relationships, which has been a cornerstone of my career.

During my time as a Customer Service Associate at Technology Visionaries, I demonstrated excellent communication skills, both verbal and written, to effectively interact with customers. I performed various administrative duties, maintained customer records, and utilized problem-solving techniques to address complex inquiries. My strong organizational skills allowed me to manage multiple projects simultaneously, ensuring that I met deadlines while maintaining high-quality service.

As a graduate of Baldwin Wallace University with a Bachelor of Arts in Sustainability, I have developed a well-rounded skill set that includes negotiation, sales, and project management. I am optimistic and ambitious, always striving to achieve excellence in every task I undertake.