Seeking a challenging role in healthcare recruiting that utilizes my skills in credentialing, compliance and team leadership to drive growth and success.
Kate Angala
@kateangala
I am a Senior Credentialing Team Leader based in the Philippines.
What I'm looking for
As a seasoned healthcare staffing professional with over 9 years of experience, I have honed my skills in credentialing, talent acquisition, and team leadership. My expertise lies in managing teams, providing guidance, and ensuring compliance with JCAHO/TJC standards. With a strong background in healthcare recruiting, I have developed excellent communication skills, both written and verbal, and am proficient in various software applications.
In my current role as Senior Team Lead at CynetHealth, I have successfully led teams of credentialing specialists, provided training and coaching, and ensured timely reporting to meet SLAs. I have also worked closely with clients, addressing their needs and deadlines, and have maintained databases, ensuring accuracy and compliance with HIPAA guidelines.
Throughout my career, I have demonstrated my ability to work independently, think critically, and prioritize tasks to meet deadlines. I am a detail-oriented, highly organized, and dependable professional with a strong passion for the healthcare industry.
Experience
Work history, roles, and key accomplishments
Senior Team Leader
CynetHealth
Feb 2022 - Present (3 years 3 months)
Lead and manage a team of credentialing specialists, provide guidance, training, and coaching to team members, and oversee every process, candidate's progress, and client relations.
Senior Team Leader
CynetHealth
Mar 2018 - Present (7 years 2 months)
Lead and manage a team of credentialing specialists, provide guidance, training, and coaching to team members, and oversee every process, candidate's progress, and client relations.
Customer Service Representative
Infocom Technologies Inc.
Apr 2009 - Mar 2010 (11 months)
Answered high call volume from new and existing customers to sign up for the service, billing related concerns, payment posting and move of their service.
Customer Service Representative
Infocom Technologies Inc.
May 2009 - Mar 2010 (10 months)
Answered high call volume from new and existing customers, handled billing related concerns, and payment posting.
Sales Representative
SITEL
Mar 2010 - Dec 2011 (1 year 9 months)
Answered inbound calls from new and existing customers, handled sales and pitching for the right product suits to their needs.
General Care Associate
TELETECH
Dec 2011 - Aug 2012 (8 months)
Answered account related concerns, basic troubleshooting with mobile devices and upselling.
General Care Associate
TELETECH
Jan 2012 - Sep 2012 (8 months)
Answered account related concerns, handled basic troubleshooting, and upsold services.
Billing, Sales and Care Specialist
VXI Holdings
Apr 2013 - Mar 2015 (1 year 11 months)
Handled billing related concerns, new account creation, and assisted with basic troubleshooting.
Billing, Sales and Care Specialist
VXI Holdings
Apr 2013 - Mar 2015 (1 year 11 months)
Worked for AT&T Uverse as a Billing and Sales Representative, handled billing related concerns, new account creation.
Recruiting Consultant
PSG GlobalSolutions Inc
Aug 2015 - Jan 2018 (2 years 5 months)
Sourced resumes of qualified candidates for specific job orders, conducted phone interviews to pre-screen candidates.
Sales Representative
SITEL
Jul 2010 - Jan 2012 (1 year 6 months)
Answered inbound calls, handled sales and pitching, and referred calls to the right department.
Recruiting Consultant
PSG GlobalSolutions Inc
Aug 2015 - Feb 2018 (2 years 6 months)
Sourced resumes of qualified candidates for specific job orders, conducted phone interviews, and set up interviews between candidates and hiring managers.
Senior Talent Acquisition Specialist
CynetHealth
Mar 2018 - Feb 2020 (1 year 11 months)
Source resumes of qualified candidates for specific job orders, conduct phone interviews, and manage job postings.
Senior Talent Acquisition Specialist
CynetHealth
Mar 2018 - Feb 2020 (1 year 11 months)
Work from home position specializing in recruiting healthcare professionals across the US.
Credentialing Specialist
CynetHealth
Feb 2020 - Oct 2020 (8 months)
Verify healthcare credentials, review applications and resumes, and maintain databases.
Credentialing Specialist
CynetHealth
Feb 2020 - Oct 2020 (8 months)
Verify healthcare credentials, review applications and resumes, and maintain databases.
Credentialing Asst Team Lead
CynetHealth
Oct 2020 - Feb 2022 (1 year 4 months)
Handle a team of Credentialing Specialists, help and guide them with their tasks to ensure clients' needs and deadlines are met.
Credentialing Asst Team Lead
CynetHealth
Oct 2020 - Feb 2022 (1 year 4 months)
Handle a team of Credentialing Specialists, help and guide them with their tasks to ensure clients’ needs and deadlines are met.
Education
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Kate hasn't added their education
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