Jenie Jaron

Served as a Credentialing Coordinator, managing the process of verifying qualifications and credentials for healthcare professionals. Ensured all necessary documentation was collected and processed accurately to meet compliance requirements.

Managed end-to-end talent acquisition processes, including sourcing, recruiting, and conducting pre-assessment calls to verify candidate qualifications and requirements. Handled comprehensive credentialing and compliance tasks, performing detailed background checks, verifying licenses, education, and employment history, and ensuring all candidate documentation met regulatory standards.

Provided comprehensive customer service for Booking.com, managing accounts, resolving technical issues, processing complaints, and handling inquiries via calls and other channels. Served as a Fraud Analyst, responsible for preventing and detecting potential fraudulent activities by monitoring alerts, identifying patterns, and maintaining detailed records.

Managed a high volume of incoming calls as a Customer Service Representative for Metro by T-Mobile, addressing a wide range of customer inquiries regarding service, billing, and account status. Provided technical troubleshooting for handsets, processed bill payments, checked eligibility for upgrades, and maintained accurate records of all customer interactions.

Completed coursework covering core psychological principles and research methods. Gained foundational knowledge in areas such as abnormal psychology, developmental psychology, and statistics.