Kassi Brodhurst
@kassibrodhurst
Experienced operations manager with a strong logistics background.
What I'm looking for
I am an accomplished Operations Manager with over 27 years of experience in the logistics industry, primarily with FedEx. My journey began at the ground level, where I developed a comprehensive understanding of operations, eventually rising to manage local and international logistics. My extensive background includes overseeing the movement and storage of equipment and supplies, ensuring efficient and cost-effective operations.
Throughout my career, I have demonstrated my ability to tackle challenges head-on, from managing courier services to liaising with customs officials for dutiable shipments. I have honed my skills in problem-solving, staff training, and customer service, ensuring that all aspects of logistics run smoothly. My commitment to excellence and organizational skills have been pivotal in resolving issues and enhancing operational efficiency.
Experience
Work history, roles, and key accomplishments
Operations Manager
Gutierrez Logistics Limited
Jan 2010 - Dec 2025 (15 years 11 months)
Managed local and international FedEx operations, overseeing shipment monitoring, issue resolution, and the claims process. Investigated and resolved customer service issues while tracking shipments from pickup to delivery. Responsible for overseeing purchasing, distribution, movement, and storage of company equipment and supplies.
Operations Manager
BTALCO
Jan 1997 - Dec 2010 (13 years 11 months)
Served as Operations Manager, overseeing smooth local and international operations for both FedEx and Aeropost. Managed the movement and storage of packages and supplies efficiently and cost-effectively. Demonstrated strong organizational skills and problem-solving abilities in a managerial role.
Admin Assistant/Receptionist
RF&G Insurance
Jan 2010 - Mar 2010 (2 months)
Provided administrative support and managed reception duties for a 3-month period. Handled incoming calls, greeted visitors, and assisted with general office tasks. Maintained office organization and supported daily operations.
Education
Degrees, certifications, and relevant coursework
Palm Beach Community College
Incomplete, Business Administration
1992 - 1993
Wellington High School
High School Diploma
1989 - 1992
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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