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@marlynpena
Detail-oriented professional with extensive experience in administrative support.
I am a detail-oriented and highly organized professional with extensive experience in administrative support, project coordination, and data management within the utility sector. My career has been marked by my ability to handle high-level executive communications, technical reporting, and process optimization to enhance operational efficiency. I pride myself on my strong professionalism, confidentiality, and my capacity to manage multiple priorities effectively in fast-paced environments.
Currently, I serve as a Senior Administrative & Project Support Specialist at Belize Water Services, where I prepare comprehensive technical reports for senior executives and manage travel logistics. My previous roles have equipped me with a solid foundation in project documentation, regulatory compliance, and business communications. I have successfully facilitated departmental meetings, tracked action items, and managed office resources, ensuring smooth operations and effective communication across all levels of the organization.
With a Bachelor’s degree in Business Management and fluency in both English and Spanish, I am well-prepared to contribute to any organization seeking a dedicated professional who values efficiency and collaboration. I am eager to leverage my skills and experience to drive success in future projects and initiatives.
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Work history, roles, and key accomplishments
Belize Water Services
Jun 2024 - Present (1 year 5 months)
Prepared comprehensive technical reports for the Chief Operations Officer and Executive Chairman. Managed international and domestic travel logistics for senior executives and drafted official correspondence for key stakeholders. Coordinated approvals and financial tracking for major projects, facilitated departmental meetings, and managed office resources.
Belize Water Services
May 2019 - Jun 2024 (5 years 1 month)
Maintained project records and entered financial data into Sage software, compiling Water Network Expansion reports for regulatory compliance. Drafted customer correspondence and organized logistics for meetings and stakeholder engagements. Provided administrative support in preparing official reports and presentations.
Belize Water Services
Nov 2015 - May 2019 (3 years 6 months)
Managed data entry and reporting for timesheets, vehicle usage, and project expenses. Compiled and presented regulatory compliance reports for the Public Utilities Commission. Drafted business correspondence and facilitated documentation and tracking for engineering projects.
Corozal Free Zone Princess Casino
Oct 2013 - Aug 2014 (10 months)
Processed various financial transactions, including cash exchanges, credit advances, and wire transfers. Balanced daily transaction reports and ensured accurate financial reconciliations.
Degrees, certifications, and relevant coursework
Bachelor's degree, Business Management
Completed a Bachelor's degree focusing on Business Management. Gained comprehensive knowledge in various aspects of business operations and administration.
Associate Degree, Business Management
Obtained an Associate Degree in Business Management. Developed foundational skills in business principles and practices.
Diploma, Business Studies
Earned a Diploma in Business Studies. Focused on core business concepts and administrative skills.
Software and tools used professionally
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