Kristen Vellos

Monitored and managed loan disbursement activities, ensuring accuracy, compliance, and timely execution. Analyzed transactional data and provided risk-based insights to management, collaborating with internal departments to resolve discrepancies and improve workflow efficiency. Managed arrears portfolio and mortgage reports.

Processed high volumes of disbursement transactions with a focus on precision and timeliness, ensuring adherence to internal controls and regulatory standards. Managed the opening, paying off, and closing of new loans and credit cards. Prepared yearly insurance reports for mortgages and businesses.

Provided high-level administrative support to the Branch Manager, managing documentation, reports, and internal communications. Assisted with internal audits, policy updates, and employee evaluations. Managed office supplies, absentee logs, staff files, loan files, vendor invoices, and appointment schedules.

Oversaw daily clinic operations and managed staff scheduling for nurses. Processed payroll for clinic employees, ensuring compliance with labor laws and internal policies. Supported clinic management with financial reporting and patient service improvements, including clinic opening and closing procedures.

Served as the first point of contact for clients and employees, managing front desk operations. Handled incoming calls, visitor logs, and basic administrative duties. Supported HR and admin teams with file organization and communication tasks.

Completed an Associate Degree focusing on Business and General Studies. The curriculum covered foundational concepts relevant to business operations and broader academic areas.