Kasey Jones
@kaseyjones
Sales-driven Enterprise SaaS Account Executive with 14+ years of customer-facing experience.
What I'm looking for
I am a sales-driven professional with 14+ years of customer-facing experience and recent success as an Enterprise SaaS Account Executive. I specialize in pipeline generation, consultative selling, outbound prospecting, and product demo delivery.
In quota-driven roles I consistently surpassed activity targets—achieving 240% email volume and 130% call volume at TransPerfect—and built outbound messaging that yielded strong open rates. I research accounts, identify stakeholders, and lead persuasive demos that convert opportunities into revenue.
My operations and leadership experience includes managing daily restaurant operations for a 60-table establishment, hiring and training staff, creating onboarding resources that reduced ramp time by 20%, and overseeing event coordination and vendor relationships. I translate operational rigor into reliable sales execution and client satisfaction.
I hold a Bachelor of Science in Information Systems Management and am seeking to transition back into SaaS sales where I can apply my hybrid background in sales, customer service, and operations to drive pipeline growth and sustainable revenue.
Experience
Work history, roles, and key accomplishments
General Manager
Agave Mexican Restaurant
Sep 2022 - Present (3 years 4 months)
Lead daily operations for a 60-table restaurant serving ~250 guests/day; managed hiring, training, scheduling, and performance, and developed onboarding resources that reduced new-hire ramp time by 20%.
Generated new pipeline via outbound prospecting and product demos, surpassing activity quotas (240% email volume; 130% call volume) and creating messaging templates with >18% open rate.
Customer Sales Specialist
Alessandro's Wood Fired
Oct 2020 - Feb 2022 (1 year 4 months)
Managed vendor relationships and procurement, recommended an inventory and cost-control solution projected to reduce supply costs by 15%, and optimized payroll distribution to cut tipped-wage processing from 30 minutes to 2 minutes.
Floor Supervisor
Pyramid Club
Jan 2019 - Sep 2020 (1 year 8 months)
Supervised operations and service delivery for club members and corporate clients, supported operational objectives, and provided AV and telecommunications support for meetings and events.
Shift Manager
Agave Mexican Restaurant
Sep 2013 - Dec 2018 (5 years 3 months)
Directed shift operations supporting approximately $100K monthly revenue, coordinated corporate event planning, and implemented a guest wait-time estimation system to improve customer experience.
Education
Degrees, certifications, and relevant coursework
Wilmington University
Bachelor of Science, Information Systems Management
Completed a Bachelor of Science in Information Systems Management, graduating in September 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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