kasana User
@kasanauser
Account Executive driving growth through client-focused strategies.
What I'm looking for
I am a dynamic, goal-driven Account Executive with over two years of experience in business development, client relations, and team leadership. I have a strong record of building partnerships, leading high-performing teams, and consistently exceeding sales and performance objectives.
My experience spans remote and hybrid roles where I delivered empathetic, compliance-focused customer support and managed sensitive client data. I excel at scheduling, case management, and claims processing while maintaining high service quality in fast-paced environments.
As an Account Manager, I mentored remote client representatives, led virtual recruitment to onboard top talent, and executed business development strategies that increased the client base by 30% within six months. I routinely analyze performance metrics to optimize enrollment strategies and boost acquisition KPIs.
I hold a Bachelor of Business Management (BSBM) from Langston University with a 3.8 GPA, and I bring strengths in sales strategy, onboarding, remote work, communications, leadership, and problem-solving. I am dedicated to driving growth, enhancing client satisfaction, and contributing to team success through initiative and collaboration.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Alight Health Solutions
Jan 2024 - Jan 2025 (1 year)
Delivered inbound and outbound support for health reimbursement accounts and benefits, managed service cases and claims accurately, and maintained high client satisfaction in a fast-paced remote call center.
Account Manager
BrandEx Partners
Jan 2022 - Jan 2024 (2 years)
Mentored remote client representatives, led recruitment and onboarding, and executed business development strategies that grew the client base by 30% within six months.
Education
Degrees, certifications, and relevant coursework
Langston University
Bachelor of Business Management, Business Management
2020 - 2024
Grade: 3.8/4.0
Completed a Bachelor of Business Management with focus on sales strategy, onboarding, and leadership; graduated with a 3.8 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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