Karumanchi Bhargava
@karumanchibhargava
Highly motivated customer service officer
What I'm looking for
As a highly motivated and talented customer service officer , I have a strong background in the banking domain and a passion for customer service. With experience in handling customer inquiries, resolving issues, and promoting new products, I am confident in my ability to contribute to creative initiatives and generate positive change.
Throughout my career, I have developed strong communication and influencing skills, with a proven track record of meeting sales targets and providing exceptional customer support. I am proficient in using CRM software to document interactions and collaborate with internal teams to ensure customer satisfaction.
I am now looking for new opportunities to apply my skills and experience in a dynamic and innovative environment, where I can continue to grow and develop as a professional.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Nissan Renault Financial Services India Private Limited
Feb 2022 - Present (3 years 4 months)
Provided exceptional customer support, resolved inquiries and complaints, and managed a high volume of service calls and emails.
Customer Service Officer
TVS Finance
Jan 2021 - Feb 2022 (1 year 1 month)
Handled inbound and outbound calls, addressed customer inquiries, and managed ticketing system for customer tracking.
Non-life Sales Officer
HDFC BANK LTD
Sep 2019 - Nov 2020 (1 year 2 months)
Resolved customer queries, met sales targets, and promoted new products. Handled customer inquiries, processed NOC requests, and organized customer finance documents.
Education
Degrees, certifications, and relevant coursework
Siddharth institute of engineering & technology
B.Tech(ME), Mechanical Engineering
2013 - 2017
Himaja junior college
Intermediate
2012 - 2013
Himaja (EM) high school
Class X
2011 - 2011
Availability
Location
Authorized to work in
Job categories
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