Karthik Ram
@karthikram
I build scalable ServiceNow applications, workflows, and integrations that improve service delivery.
IndiaWhat I'm looking for
I've developed and customized ServiceNow applications across ITSM, CSM, GRC, and custom applications for TopGlobalFirm and Kanini Software Solutions India Pvt Ltd.
I build client- and server-side automation with JavaScript and Glide API, create Service Catalog items with Flow Designer, and integrate third-party systems through REST APIs for secure, real-time data synchronization. I also configure SLAs, UI Policies, UI Actions, ACLs, dashboards, and performance analytics reports to improve platform visibility, security, and service delivery.
I focus on feasible, scalable ServiceNow solutions that maintain platform integrity, streamline workflows, and enhance user satisfaction.
Experience
Work history, roles, and key accomplishments
ServiceNow Developer
TopGlobalFirm
Sep 2025 - Present (11 months)
Developed and built reliable solutions for custom applications. Maintained high coding standards and platform integrity by adhering to ServiceNow best practices related to security, scalability, and performance.
Education
Degrees, certifications, and relevant coursework
KS Rangasamy College of Technology
Bachelor of Engineering, Computer Science and Engineering
Grade: CGPA: 8.97
Bachelor of Engineering in Computer Science and Engineering, graduated in 2022 with a CGPA of 8.97.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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