Vamshi Gundepangu
@vamshigundepangu
ServiceNow developer focused on workflow automation and integrations.
IndiaWhat I'm looking for
I am a ServiceNow Developer with one year of hands-on experience designing, developing, and configuring ServiceNow applications and workflows within ITSM environments. I specialize in Flow Designer, Service Catalog, REST/SOAP integrations, and platform automation.
At IT now Inc I designed and developed a Service Catalog onboarding item that automated multi-department task routing and approvals, improving data accuracy and process efficiency. I built client scripts, business rules, UI policies, and Flow Designer logic to streamline employee onboarding and service request tracking.
I have practical experience with Service Portal development, import sets and data transformations, incident/problem/change management, and performance analytics. I work in Agile environments and maintain technical documentation to support ongoing system maintenance and enhancements.
I hold a BTech (EEE) and relevant certifications including Flow Designer Micro Certification and JavaScript/MERN training. I am committed to delivering reliable automations and integrations that optimize service delivery and user experience.
Experience
Work history, roles, and key accomplishments
ServiceNow Developer
IT Now Inc
Feb 2023 - Feb 2025 (2 years)
Designed and developed a Service Catalog onboarding flow using Flow Designer, automating task routing to IT, HR, and Facilities and reducing manual handoffs; implemented client scripts, UI policies, business rules, and REST integrations to ensure data accuracy and timely approvals.
Education
Degrees, certifications, and relevant coursework
Sreenidhi Institute of Science and Technology
Bachelor of Technology, Electrical and Electronics Engineering
2018 - 2022
Grade: 7.5 CGPA
Completed Bachelor of Technology in Electrical and Electronics Engineering with a 7.5 CGPA, focusing on engineering fundamentals and practical project work.
Narayana Junior College
Intermediate (MPC), Mathematics, Physics, Chemistry
2015 - 2017
Grade: 93.2%
Completed Intermediate (MPC) with a 93.2% aggregate, covering mathematics, physics, and chemistry coursework.
Krishnaveni Talent School
Secondary School Certificate, General Secondary Education
Grade: 9.0 CGPA
Completed Secondary School Certificate (SSC) with a 9.0 CGPA, covering general secondary education curriculum.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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