karthik mitnala
@karthikmitnala
Senior Product Manager with expertise in driving product innovation.
What I'm looking for
As a Senior Product Manager with over 10 years in technology and more than 6 years in product management, I have a proven track record of driving 0-to-1 product development and scaling platforms to achieve significant revenue impacts. My experience spans B2B marketplaces, enterprise SaaS, and fulfillment solutions, where I have successfully led international market expansions and spearheaded technical product innovations, particularly in ML/AI and payment systems.
At DP World Fulfillment, I designed a seller-facing platform that is projected to generate $320M in annual revenue by 2026. My initiatives have consistently improved operational efficiencies, such as reducing seller churn by 25% and eliminating revenue leakage through automated billing systems. I thrive in cross-functional leadership roles, collaborating with engineers and designers to deliver measurable business outcomes and enhance user experiences.
My journey has also included significant achievements in launching B2C and B2B marketplaces, where I have driven substantial increases in daily orders and conversion rates. I am passionate about leveraging data analytics and customer feedback to inform product strategies and ensure that the solutions I develop meet the evolving needs of users.
Experience
Work history, roles, and key accomplishments
Senior Product Manager
DP World
Jul 2024 - Present (11 months)
Designed seller-facing platform and onboarding flows for DP World Fulfillment's 3-market expansion, contributing to multi-tenant architecture projected to generate $320M annual revenue by 2026. Increased processed orders by 30% by owning integrations with major e-commerce platforms (Shopify, Amazon, BigCommerce, WooCommerce, Wix), simplifying user adoption.
Senior Product Manager
DP World
Jul 2024 - Present (11 months)
Designed seller-facing platform and onboarding flows for DP World Fulfillment's 3-market expansion, contributing to multi-tenant architecture projected to generate $320M annual revenue. Increased processed orders by 30% by owning integrations with major e-commerce platforms and reduced seller churn by 25% by introducing a tier-based pricing model. Spearheaded implementation of an automated activit
Product Manager
DP World
Feb 2020 - Jun 2022 (2 years 4 months)
Led 0-to-1 launch of B2B marketplace (Dubuy.com), scaling it across 4 African & Middle Eastern markets to $200M in revenue within 2 years. Achieved $100M in revenue in 2 years by introducing Dubuy Express, an inventory-led business model, leveraging platform components for rapid expansion.
Lead Engineer
HCL Technologies
Feb 2016 - Dec 2016 (10 months)
Contributed to R&D projects within the HCLTech-Intel partnership, focusing on high-performance network packet processing using Intel DPDK. Developed high-performance networking solutions using Intel's proprietary DPDK at HCL, optimizing packet processing for low-latency applications.
Product Manager 2
DP World
Jun 2022 - Jun 2024 (2 years)
Led 0-to-1 launch of DragonMart.ae, a bespoke B2C marketplace for Nakheel Malls, collaborating with 12+ engineers and 2+ designers to build MVP serving UAE customers. Achieved 3x increase in daily orders and improved conversion rates from 0.1% to 0.5% through product marketing, user journey optimization, and enhanced deal visibility across web and mobile platforms.
Product Manager
DP World
Feb 2020 - Present (5 years 4 months)
Led the 0-to-1 launch of B2B marketplace (Dubuy.com), scaling it across 4 African & Middle Eastern markets to $200M in revenue within 2 years. Achieved $100M in revenue by introducing Dubuy Express, an inventory-led business model. Improved search conversion rate by 250% by implementing BERT-based intent classification and entity recognition, and increased Average Order Value by 18% by launching p
Analytics Consultant
Tredence
Apr 2019 - Dec 2019 (8 months)
Designed LSTM based demand forecasting model in Python, predicting SKU demand and reducing stock outs by 30% and overstock by 25%. Built an ML based Predictive ETA model using XGBoost, identifying delay risks and improving on-time delivery rate by 22%.
Analytics Consultant
Tredence
Apr 2019 - Present (6 years 2 months)
Designed an LSTM-based demand forecasting model in Python, predicting SKU demand and reducing stock-outs by 30% and overstock by 25%. Built an ML-based Predictive ETA model using XGBoost, identifying delay risks and improving on-time delivery rate by 22%.
Product Manager 2
DP World
Jun 2022 - Present (3 years)
Led the 0-to-1 launch of DragonMart.ae, a bespoke B2C marketplace, collaborating with 12+ engineers and 2+ designers to build an MVP serving UAE customers. Achieved a 3x increase in daily orders and improved conversion rates from 0.1% to 0.5% through product marketing and user journey optimization. Built a comprehensive mobile strategy, launching Android and iOS applications, and delivered $1.4M c
Lead Engineer
HCL Technologies
Feb 2016 - Present (9 years 4 months)
Contributed to R&D projects within the HCLTech-Intel partnership, focusing on high-performance network packet processing. Developed high-performance networking solutions using Intel's proprietary DPDK, optimizing packet processing for low-latency applications.
Senior Software Engineer
Aricent
Sep 2012 - Oct 2015 (3 years 1 month)
Managed a team of 5 responsible for L2 protocol development (including STP, MPLS) on the Aricent Intelligent Switching System software. Developed a hardware reservation tool.
Senior Software Engineer
Aricent
Sep 2012 - Present (12 years 9 months)
Managed a team of 5 responsible for L2 protocol development (including STP, MPLS) on the Aricent Intelligent Switching System software. Developed a hardware reservation tool that boosted resource efficiency, reducing associated wait times from 40 to 8 man-hours weekly/monthly and saving an estimated $10k per month.
Education
Degrees, certifications, and relevant coursework
International Institute of Information Technology, Bengaluru
EPGP, Data Science & Artificial Intelligence
2024 - 2025
Enrolled in an Executive Post Graduate Program specializing in Data Science and Artificial Intelligence. Focusing on advanced topics including machine learning, deep learning, big data analytics, and AI applications.
Indian Institute of Management, Shillong
Master of Business Administration, Business Administration
2017 - 2019
Completed a Master of Business Administration, focusing on advanced management principles and business strategies. Gained expertise in areas such as finance, marketing, operations, and human resources.
Pondicherry University
B. Tech., Computer Science
2008 - 2012
Pursued a Bachelor of Technology in Computer Science, covering core concepts like programming languages, data structures, algorithms, and software engineering. Developed foundational skills in computer systems and application development.
Pondicherry University
Bachelor of Technology, Computer Science
Earned a B. Tech. in Computer Science. Studied core computer science principles and applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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