Open to opportunities

Hariharan Baskar

@h-ari

Message

I am a Senior Product Manager driving AI-enabled analytics and product growth.

India

Message

What I'm looking for

I'm seeking a senior product role building AI-driven enterprise products, leading cross-functional teams, driving data-informed roadmaps, and owning outcomes in a collaborative, growth-focused environment.

I am a product leader specializing in AI-driven analytics and enterprise SaaS. I defined and drove the product roadmap for a GenAI-driven call analytics platform serving 20+ enterprise clients and led AI features that increased Ask AI queries by 50%.

I have built end-to-end products across lending and payments — executing a Loan Origination System with omnichannel onboarding, directing a bill payment platform with 5000+ DAU and 5.76M BDT GMV, and achieving a 20% retention increase and measurable GMV growth through go-to-market initiatives. As a founding member at a retail-tech startup, I helped scale apps to 15k+ users, generate significant monthly GMV, and run operations and warehouse workflows to support rapid growth.

I combine a strong technical background in system architecture and data security with hands-on experience in Generative AI, STT/ASR, SQL, Redash and product analytics to drive data-informed decisions and cross-functional outcomes.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager

Current

Greylabs AI

Oct 2024 - Present (10 months)

Defined and drove the product roadmap for a GenAI call analytics platform serving 20+ enterprise clients and led AI feature development that increased Ask AI queries by 50%. Built financial models and dashboards to optimize costs and improve data-driven product decisions.

Product Strategy Generative AI SQL Redash PostHog Financial Modeling Data Analytics

Product Manager

ShopUp (Voonik)

Dec 2022 - Nov 2023 (11 months)

Executed end-to-end development of a Loan Origination System with omnichannel onboarding and customizable approval layers, reducing turnaround time and fraud risk. Managed a cross-functional India tech team of 12 and a Bangladesh business team of 20+ to meet KPIs and delivery timelines.

Product Management Onboarding Fraud Prevention Stakeholder Management SQL PHP Android

Associate Product Manager

ShopUp (Voonik)

Apr 2022 - Nov 2022 (7 months)

Led the Bill Payment platform with 5,000+ DAU and 50K daily transactions (5.76M BDT GMV), increasing customer retention by 20% and driving a 10% adoption lift and 20% GMV growth for utility payments. Built internal Paywell Wallet admin tooling for retailer operations and fraud monitoring.

Product Management Retention Go To Market Analytics SQL Android PHP

Founding Member, Tech & Product

Blackswan Retail Technologies

Aug 2020 - Dec 2021 (1 year 4 months)

Co-founded a seed-stage retail tech startup, launching B2C/B2B grocery apps that attracted 15k+ users and 400 DAU, achieving 9.5L INR monthly GMV; later pivoted to B2B fulfilment reaching 700 customers and 90L INR monthly GMV. Built mobile apps with Firebase, Node.js, and Native Android and led a 40+ ops team to scale daily GMV.

Product Management Mobile App Development Firebase Node Android Operations No Code

Associate Software Engineer

Veritas

Jul 2018 - Jul 2020 (2 years)

Built cross-data-center monitoring solutions and data connectors to ensure compliance (e.g., GDPR) and designed a scalable classification engine to parallelize data classification. Implemented rack-level redundancy optimizations for distributed object storage using Erlang/Elixir on Riak and RocksDB.

Data Security Erlang Elixir Riak RocksDB Distributed Systems Compliance

Technical Intern

Rakuten

Jan 2018 - Jun 2018 (5 months)

Designed and implemented QR code-based SSO authentication across Rakuten products and developed an ID management PaaS on blockchain to reduce redundancy. Delivered frontend and backend components using Node.js and Angular.

Node Angular SSO Blockchain PaaS Authentication

Education

Degrees, certifications, and relevant coursework

Birla Institute of Technology and Science - Pilani, Hyderabad Campus

Bachelor of Engineering (Honors), Computer Science

Activities and societies: Received Director's Award for showcasing a B2C intelligent cloud storage proof of concept; Special Recognition Award for creating a ransomware prevention proof of concept at the disk layer.

Completed Bachelor of Engineering (Honors) in Computer Science at BITS Pilani, Hyderabad Campus, graduating in 2018.