Karl Reese
@karlreese
Proactive administrative and marketing manager driving operations, teams, and business growth.
What I'm looking for
I am a proactive, meticulous administrative and marketing manager with a strong track record overseeing operations, leading multidisciplinary teams, and improving business performance. I excel in strategic planning, business development, and ensuring regulatory compliance while removing operational barriers to achieve organizational goals.
As General Manager at Cygnus Pacific Project, I have led human resources, marketing, and finance functions, coordinated cross-functional projects to meet scope and deadlines, and represented the company in legal and regulatory matters. I combine emotional intelligence and goal orientation with practical tools experience to deliver measurable improvements in customer experience and operational efficiency.
Experience
Work history, roles, and key accomplishments
General Manager
Cygnus Pacific
Jan 2017 - Present (8 years 9 months)
Oversee daily operations across HR, marketing, and finance; lead strategic planning and business development initiatives and coordinate multidisciplinary teams to deliver projects on scope and schedule.
Quality Control
La Bastilla
Jan 2016 - Dec 2017 (1 year 11 months)
Evaluated and enhanced service quality via audits and process assessments; implemented continuous improvement strategies to raise standards and optimize customer experience.
Marketing Assistant
Molinos de Honduras
Jan 2015 - Dec 2017 (2 years 11 months)
Supported development and execution of promotional campaigns, conducted market research to inform product strategy, and created marketing materials and digital content to boost engagement.
Customer Service Agent
Startek
Jan 2012 - Dec 2013 (1 year 11 months)
Resolved customer inquiries with a 95% first-contact resolution rate and maintained satisfaction scores above 90%; assisted onboarding and trained new employees on systems and processes.
Education
Degrees, certifications, and relevant coursework
Universidad Tecnológica Centroamericana (UNITEC)
Master in Finance, Marketing and International Business
Studied Marketing and International Business and completed postgraduate studies in Finance; focused on business administration, marketing, and international business principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Karl?
You can contact Karl and 90k+ other talented remote workers on Himalayas.
Message KarlFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
