Looking for a job

Karin Kosi

@karinkosi

I support customers and office teams through responsive service, scheduling, records management, and smooth daily operations.

Nigeria

Message

What I'm looking for

I'm looking for a role where I can support customers or office teams, manage schedules and records, coordinate daily operations, and contribute to a positive, efficient work environment.

I've supported customers and office operations at OBA Tej Enterprise, responding to inquiries across email, chat, and social media while resolving complaints and maintaining customer records.

In my administrative support work, I organize appointments, manage correspondence, maintain filing systems and databases, prepare documents, and coordinate with departments to keep workflows smooth.

Previously at Pazino ECC LTD and Aimas Lifestyle LTD, I built client relationships, supported real estate events, managed office supplies using Microsoft Excel, and tailored sales approaches to customer needs.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

OBATej Enterprise

May 2024 - Present (2 years 5 months)

Respond to customer inquiries via email, chat, or social media, provide accurate product and policy information, and resolve complaints professionally. Maintain customer records and follow up to ensure full resolution.

Customer Service Communication Skills Problem Solving Record keeping Email Chat Social Media

Current

Administrative Support

Current

OBATej Enterprise

May 2024 - Present (2 years 5 months)

Answer and direct phone calls, manage correspondence, schedule appointments, and maintain filing systems. Prepare reports and coordinate with departments to ensure smooth workflow.

Administrative Support Scheduling Filing Correspondence Report Preparation Coordination Microsoft Office

Administrative Assistant

Pazino ECC LTD

Feb 2023 - Apr 2024 (1 year 2 months)

Assisted clients with inquiries, updated official records, and managed correspondence. Acted as a brand ambassador during real estate events and coordinated office supplies using MS Excel.

Customer Service Record keeping Correspondence Brand Ambassadorship Excel Office Operations HR Support

Sales Representative

Aimas Lifestyle LTD

Jan 2020 - Feb 2023 (3 years 1 month)

Tailored sales approaches to client needs, built rapport, and utilized professional sales techniques to communicate product value. Drove business development through proactive networking.

Sales Client Relationships Communication Skills Networking Business Development Cold Calling