Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@carolinaczares
Dedicated bilingual professional with strong organizational and communication skills.
I am a dedicated and organized professional with a Bachelor’s Degree in English from Universidad Veracruzana. My career has been focused on enhancing customer experiences through effective communication and problem-solving. I have a strong ability to manage multiple tasks and work collaboratively with diverse teams. My experience spans various roles, including customer service, interpretation, and production management, where I have consistently delivered results and met deadlines.
Throughout my career, I have developed a keen understanding of customer needs and have successfully coordinated with different departments to ensure timely delivery of products and services. My roles have required me to be empathetic and patient, especially when addressing customer inquiries and resolving issues. I am fluent in both English and Spanish, which has allowed me to bridge communication gaps and provide exceptional service in bilingual environments.
I am passionate about continuous learning and strive to apply my knowledge effectively in every role I undertake. I believe in giving my best to both myself and the organizations I work with, ensuring that I contribute positively to the team and the overall success of the enterprise.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Aventus
Feb 2025 - Mar 2025 (1 month)
Responded to customer inquiries via email, addressing questions about the brand, promotions, product returns, refunds, and order tracking according to the Medik8 campaign. Ensured customer satisfaction by providing accurate and timely information.
Kelly Services
Apr 2024 - Feb 2025 (10 months)
Interpreted various types of calls in real-time, including medical appointments, medical procedures, 911, banking, and insurance companies. Maintained high proficiency in both English and Spanish, ensuring accurate message conveyance without alterations.
Hydro Precision Tubing
Mar 2023 - Dec 2023 (9 months)
Followed up with clients to ensure deadlines for finished goods were met, understanding and addressing customer needs. Handled customer inquiries via email or call, providing prompt answers to customer doubts. Managed purchase orders, forecasts, and releases, including timelines and schedules to accommodate changes.
RPI de México
Jan 2018 - Mar 2023 (5 years 2 months)
Coordinated with clients, providers, and internal departments to ensure on-time delivery of finished goods and meet customer expectations. Negotiated delivery dates to avoid expedites and potential company charges. Coordinated shipments and ensured the production department followed planning schedules according to deadlines.
Proveedora de Servicios Profesionales Varela Dávila S.C.
May 2016 - Jan 2018 (1 year 8 months)
Provided English courses for drivers and updated personal files for employees across different departments, including vacation, disabilities, absences, and permissions. Supported the hiring process by checking personnel information, academic knowledge, and job references.
Degrees, certifications, and relevant coursework
Bachelor's Degree, English
Completed a Bachelor's Degree in English, focusing on language studies and literature. Gained comprehensive knowledge in English language proficiency and cultural understanding.
Software and tools used professionally
You can contact Carolina and 90k+ other talented remote workers on Himalayas.
Message CarolinaIsabel Olguin
Customer Service Representative, When and Where
Marlenis Peña
English Spanish Interpreter, The Language Group
Zurisadai MG
Bilingual Medical Interpreter, Language Line Solutions
Pablo Moreno
Bilingual Medical Interpreter, Datamark
Jonathan Quijano Urrieta
Freelance Translator, Independent
Joel Garza
Medical Interpreter/Customer Service, AMN Healthcare
Neftali Pelayo
Project Coordinator, Profenco
Ruben Rojas
Shift Supervisor, Magnus Marketing
Andrea Ortiz
Volunteer, Youth With a Mission
Marco González
Customer Service Representative, Self