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Kari Hill

@karihill

Negotiations Specialist and team lead at CENTURYLAW FIRM, coordinating creditor settlements and maintaining accurate CRM records.

United States

Message

At CENTURYLAW FIRM, I negotiate with creditors and collection agencies on behalf of clients to secure settlement terms and payment arrangements. As team lead, I oversee five team members and serve as the first escalation point for operational issues.

I review creditor offer files in Excel, reconcile settlement information between vendor spreadsheets and CRM systems, and prepare operational reports. Previously, at SHI INTERNATIONAL, I supported account development, technology sales, and customer renewals; at APEXSYSTEMS, I supported Cerner implementations through demonstrations, training, and go-live troubleshooting.

Experience

Work history, roles, and key accomplishments

Current

Negotiations Specialist/ Data Entry & Negotiations Team Lead

Current

Century Law Firm

Aug 2023 - Present (3 years 2 months)

Promoted to team lead, overseeing five team members and serving as the first escalation point for operational issues. Negotiate with creditors and collection agencies on behalf of clients to secure settlement terms and payment arrangements.

Negotiation Data Entry Team Leadership Excel CRM Vendor Management Communication Skills Problem Solving

Conversion Support Consultant

Apex Systems

Sep 2022 - Aug 2023 (11 months)

Supported Cerner healthcare software implementations at hospitals and clinics across the United States and Canada. Delivered software demonstrations, one-on-one guidance, and group training for clinical and administrative end users.

Cerner Software Implementation Training Troubleshooting Customer Support Communication Skills

Commercial Inside Account Executive

SHI International

Aug 2018 - Mar 2022 (3 years 7 months)

Promoted to Commercial Inside Account Executive, developing relationships and expanding purchasing activity across a portfolio of approximately 30 commercial sized accounts. Prospected into new and lightly engaged accounts, developing relationships and expanding activity across a portfolio of 80 SMB accounts, prior to promotion.

Inside Sales Account Management Prospecting CRM Quote Preparation Renewals Vendor coordination Communication Skills