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Michelle Prince

@michelleprince

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Accounts Receivable specialist focused on resolving aged debt while preserving client relationships.

United States

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What I'm looking for

I seek a role where I can reduce aged receivables, collaborate cross-functionally, use credit analysis skills, and preserve client relationships while improving cash flow.

I am a proactive Accounts Receivable specialist with over a decade of experience transforming collections from transactional tasks into relationship-driven solutions. I leverage strong communication and active listening to understand client challenges and design practical payment strategies.

My background includes roles across credit, collections, cash application, and lease coordination where I consistently reduced aged receivables and improved payment outcomes. I have managed large aging portfolios, developed and implemented credit policies, and maintained accurate remittance and lease documentation.

I collaborate effectively with sales, leasing, billing, operations, and third-party partners to resolve disputes, process payments, and ensure compliance with company policies. I bring calm, professional customer service to collection calls and liaise cross-functionally to clear holds and reconcile accounts.

I hold an Associate's degree in Business Management and offer disciplined attention to detail, strong time management, and records management skills to support finance teams and protect customer relationships while improving cash flow.

Experience

Work history, roles, and key accomplishments

Lease Coordinator

TGI Office Automation

Dec 2024 - May 2025 (5 months)

Prepared and reviewed lease documentation and submitted accurate packages to leasing companies, acting as liaison between sales and third-party lessors to process lease upgrades, buyouts, and terminations.

Contract Processing Attention To Detail Communication & Compliance Records Management

Credit Executive

Aramex

Apr 2023 - Nov 2024 (1 year 7 months)

Developed and implemented credit policies, analyzed customer financials to assess risk, and collaborated with operations to manage credit holds and resolve billing discrepancies.

Credit Analysis Policy Development Financial Statement Analysis Risk Assessment Insurance Coordination

Collections Representative

Kastle Systems

Nov 2021 - Mar 2023 (1 year 4 months)

Managed 90+ aging accounts to reduce delinquent balances by advising customers on repayment strategies and coordinating resolution between customer service, leasing, and billing teams.

Collections CRM Reporting

Package Handler

FedEx Ground

Aug 2022 - Dec 2022 (4 months)

Worked in a fast-paced environment handling package labeling, packing, and preparation to ensure accurate shipping and meet tight deadlines.

Logistics Time Management Quality Control Workplace Safety Package handling

Credit/Collections Analyst

CrossBorder Solutions Inc.

Feb 2021 - Sep 2022 (1 year 7 months)

Maintained databases for 120+ aging accounts and performed financial analysis using liquidity and leverage metrics to identify risk while delivering professional customer service on collection calls.

Account Management Financial Modeling Customer Service Data Management Forecasting

Cash Application Specialist

Brink's Incorporated

Jul 2015 - Feb 2021 (5 years 7 months)

Applied cash and wire payments to import/export customer accounts, resolved invoice and contract issues with sales and billing teams, and processed payments via phone and email with a focus on accuracy.

Cash Application Payments Processing Invoice Resolution Accuracy