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Karentina Miles

@karentinamiles

AI Automation Analyst at Karentina Miles AI Automation building n8n workflows that route inquiries with auditable LLM classification.

United States

Message

At Karentina Miles AI Automation, I build and productize AI-powered n8n systems for small-business operations, from process discovery and design through testing and documentation. I also authored a Make-to-n8n migration guide covering node mapping, webhook-versus-polling tradeoffs, and n8n expression syntax.

For my Nonprofit Inquiry Routing capstone, I built a workflow that classifies inquiries into five categories and routes them to the right destination. Low-confidence results go to human review, and every inquiry is logged to Google Sheets with Gmail alerts.

My automation work draws on hands-on operational experience. As a Mobile Notary, I streamlined scheduling, document intake, invoicing, and communication under confidentiality and regulatory requirements; as a claims adjuster, I processed and documented claims across enterprise systems while maintaining audit readiness.

Experience

Work history, roles, and key accomplishments

Current

AI Automation Analyst

Current

Karentina Miles AI Automation

Apr 2026 - Present (7 months)

Build and productize AI-powered n8n automation systems for small-business operations, owning discovery, process design, system-prompt engineering, build, end-to-end testing, and documentation. Authored a Make-to-n8n migration guide and produce SOP documentation, process flowcharts, discovery templates, and recorded walkthroughs as standard deliverables.

N8n Make Robotic Process Automation No Code Low Code LLM API Integration System Prompts Documentation Process Design Testing

Current

Mobile Notary

Current

Signings by KT LLC

Jun 2022 - Present (4 years 5 months)

Streamlined end-to-end client workflow for legal, financial, and real estate signings under strict regulatory compliance and confidentiality standards, improving turnaround and on-time completion. Delivered consistent, error-free execution across multi-step processes.

Scheduling Document Intake Invoicing Communication Skills Compliance Confidentiality Process Improvement

Current

Licensed Property & Auto Claims Adjuster

Current

Eberl Claims Service

Jan 2021 - Present (5 years 10 months)

Processed property and auto claims under catastrophe deployment, managing each from intake to resolution across a four-system enterprise environment while maintaining audit readiness and strict regulatory compliance. Wrote auto damage estimates in CCC ONE and investigated claims through virtual inspection.

Xactimate XactAnalysis Settle Assist NextGen CCC ONE Claims Investigation Regulatory Compliance Data Governance Virtual Inspection Customer Satisfaction

Current

Licensed Property & Auto Claims Adjuster

Current

Pilot Catastrophe Service

Jan 2021 - Present (5 years 10 months)

Processed roughly 10 property claims per day under catastrophe deployment, managing each from intake to resolution across a four-system enterprise environment while maintaining audit readiness and strict regulatory compliance. Wrote auto damage estimates in CCC ONE and investigated claims through virtual inspection, closing 3-5 per day within delegated settlement authority.