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Lesley Colon

@lesleycolon

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AI Automation Engineer building invoice-processing and feedback-analysis workflows with UiPath, Make, and Gemini AI.

United States

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I built an invoice-reporting workflow with UiPath Web Studio and Document Understanding that extracts invoice details from Google Drive, validates records in Google Sheets, and routes low-confidence results for review. In testing, it achieved 98%+ extraction accuracy.

I also built a Make workflow that uses Gemini AI to classify feedback submitted through Google Forms, create structured JSON summaries, and alert on negative feedback. For a separate Zapier workflow, I connected weather data to AI-generated daily product, staffing, and promotion recommendations.

At Grizzlys Building Supply, I process customer transactions and coordinate fulfillment across sales, freight, inventory, and delivery while identifying opportunities for standardization and future automation. Previously, at Complete Senior Benefits, I managed 120+ accounts and increased Medicare client retention by 15%.

Experience

Work history, roles, and key accomplishments

Current

Building Supply Specialist

Current

Grizzlys Building Supply

Feb 2026 - Present (9 months)

Process 40-50 customer transactions daily, including orders, payments, and material charges, while supporting adoption of a computerized business system. Coordinate order fulfillment across sales, freight, inventory, and delivery to maintain accurate order information and reduce handoff issues.

Customer Service Order Processing Inventory Management Process Improvement Business Systems

Insurance Sales Account Manager

Complete Senior Benefits

Nov 2023 - Jan 2026 (2 years 2 months)

Increased Medicare client retention by 15% while managing 120+ accounts through tailored client support and CRM-based workflows. Reduced billing and contract escalations by 25% and shortened support-resolution time by 20% using standardized workflows and Salesforce.

Salesforce CRM Customer Retention Workflow Optimization Medicare Account Management

Account Executive

Dun & Bradstreet

Sep 2019 - May 2023 (3 years 8 months)

Grew portfolio revenue 20% year over year while managing 80-100 B2B client accounts. Shortened sales cycles by 15% and decreased churn by 18% through proactive account management, technical support, and CRM-driven processes.

B2B Sales Account Management CRM Revenue Growth Customer Retention Technical Support

PRO Sales Associate

Home Depot

Feb 2016 - Dec 2019 (3 years 10 months)

Drove 12-15% YoY PRO segment sales growth, managing 70+ contractor/business accounts. Reduced order errors and delivery delays by 20% while increasing repeat business by 15% through personalized project support.

Sales Account Management Customer Relationship Management Order Accuracy Delivery Coordination