Open to opportunities

Karan Lakhwani

@karanlakhwani

Message

Experienced Sales Director passionate about driving client outcomes.

India

Message

What I'm looking for

I am looking for a role that allows me to leverage my sales expertise while fostering client relationships and driving growth in a dynamic environment.

With over 10 years of experience in Enterprise Sales, I have a proven track record of leadership in customer success and account management. My passion lies in driving client outcomes, scaling high-impact teams, and building lasting partnerships. I excel at turning customer journeys into revenue growth by aligning sales, product, and marketing teams.

Currently, as a Sales Director at Newton (powered by Affle), I manage a P&L of $2 Million while working to expand our footprint across India and Southeast Asia. I have built comprehensive customer success playbooks and partnered with product teams to enhance time-to-value for our clients. My previous role at AppTweak saw me grow the monthly recurring revenue from $2,300 to $78,000, demonstrating my ability to scale and sustain growth effectively.

Throughout my career, I have consistently achieved high enterprise retention rates and have successfully onboarded numerous clients, including Cleartrip and MPL. My commitment to excellence is reflected in my ability to close deals with an NPS of 80+ and a renewal rate exceeding 85%. I am dedicated to fostering a culture of success and collaboration within my teams.

Experience

Work history, roles, and key accomplishments

Current

Sales Director

Current

Newton (Powered by Affle)

Jul 2024 - Present (1 year)

Working to grow Newton's footprint in Indonesia, Vietnam, Thailand & the Philippines, managing a P&L of $2 Million. Built CS playbooks to manage enterprise onboarding, QBRs, and customer value mapping. Partnered with product teams to close feedback loops and improve time-to-value.

Enterprise Sales Customer Success Account Management P&L management Product Feedback

Scaling and Sustaining Growth

AppTweak

Mar 2020 - Jun 2024 (4 years 3 months)

Built a strong business foundation growing the MRR from $2300 to $78,000 for the India region. Managed and mentored a sales and growth team for continued success. Implemented post-sales success framework driving 90% enterprise retention. Onboarded clients like Cleartrip, Games 24 and MPL.

Sales Management Growth Strategy Team Leadership Onboarding

Relationship Management and New Business Development

LinkedIn India

Aug 2016 - Mar 2020 (3 years 7 months)

Worked with staffing and recruitment agencies to onboard and find success with LinkedIn recruitment solutions. Deals closed by me had a NPS of 80+ with a renewal rate of over 85%.

Relationship Management NPS Renewal Management

Territory Management and New Business

Practo

Apr 2015 - Jul 2016 (1 year 3 months)

Scaled Practo's Patient Management System (Practo Ray) in Lucknow and later in Bengaluru. Consistently achieved assigned targets with the highest of 14 clinics onboarded on the SaaS platform, contributing to business growth.

SaaS Sales Business Growth

Education

Degrees, certifications, and relevant coursework

Alliance University

Bachelor’s of Business Management, Business Management

Undertook a Bachelor's degree in Business Management, building a foundational understanding of business concepts. Developed skills in management, marketing, and finance.

Christ University

Masters of Business Administration, Business Administration

Completed a Master's degree focusing on advanced business principles and management strategies. Gained expertise in various aspects of business operations and leadership.