Eva KangurùEK
Open to opportunities

Eva Kangurù

@kanguru1

Results-driven operations manager with expertise in finance and customer service.

Kenya

What I'm looking for

Seeking a challenging role that leverages my expertise in finance, customer service, and business operations to drive business growth and improve operational efficiency.

As a seasoned operations manager with over 8 years of experience, I bring a wealth of knowledge in finance, customer service, and business operations. My expertise spans procurement, bookkeeping, cost reduction, and leadership, with a proven track record of driving business growth and improving operational efficiency.

In my current role as CEO/Operations Manager at Happy Feet Collections LTD, I have successfully spearheaded comprehensive business operations, enhanced customer satisfaction, and secured financial growth opportunities through strategic negotiations. My ability to rapidly assimilate new information, coupled with robust organizational skills, has enabled me to manage complex operations with precision.

With a strong background in finance and accounting, I possess excellent negotiation skills, and am well-versed in financial statements, bookkeeping, and accounting principles. My experience in customer service has equipped me with the ability to provide exceptional service, ensuring high levels of customer satisfaction.

Experience

Work history, roles, and key accomplishments

HL
Current

CEO/Operations Manager

Happy Feet Collections LTD

May 2016 - Present (9 years 1 month)

Spearheading comprehensive business operations including sourcing, marketing, and sales. Enhancing operational efficiency and boosting customer satisfaction through high-quality products.

FR
Current

Technical Support Specialist

Freelance

May 2022 - Present (3 years 1 month)

Providing Tier 1-3 technical support for various technology platforms through chat and email. Diagnosing and troubleshooting customer product-related issues while ensuring high levels of customer satisfaction.

KS

Finance & Operations Manager

Kitengela Boys and Girls High Schools

Mar 2010 - Jul 2010 (4 months)

Managed billing, expense tracking, and payroll operations for a diverse workforce. Produced management reports and optimized procurement procedures, achieving significant cost reductions.

Education

Degrees, certifications, and relevant coursework

Eva hasn't added their education

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Tech stack

Software and tools used professionally

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Eva Kangurù - CEO/Operations Manager - Happy Feet Collections LTD | Himalayas