Kamta Raissa
@kamtaraissa
Customer Service Specialist at ORCA who supported appliance and electronics customers in English, French, and German.
PhilippinesWhat I'm looking for
At ORCA, I supported customers with home appliances and consumer electronics in English, French, and German. I explained product information and helped with complaints, warranty claims, returns, and after-sales requests.
At Camair-Co, I assisted passengers with bookings and travel-related questions, reviewed service cases, and coordinated with internal teams to resolve concerns. Earlier, at Biopharma S.A., I supported customers in French and English with consumer and personal care products, orders, and product-related issues.
Experience
Work history, roles, and key accomplishments
Multilingual Customer Service Specialist
ORCA
Jun 2025 - Aug 2026 (1 year 2 months)
Provided professional customer support in English, French, and German for consumer electronics and home appliances, handling inquiries, complaints, returns, and after-sales service.
Customer Service Analyst
Camair-Co
May 2024 - Jun 2025 (1 year 1 month)
Analyzed customer inquiries and service cases to improve passenger experience, assisted with flight bookings and travel requests, and coordinated with internal teams to resolve complex issues.
French Bilingual Customer Service Representative
Biopharma S.A.
Jan 2022 - Mar 2024 (2 years 2 months)
Provided customer support in French and English for personal care products, guiding customers on product usage and handling orders, complaints, and after-sales issues.
Education
Degrees, certifications, and relevant coursework
University of Buea
Bachelor's Degree, Business Management and Marketing
Bachelor's degree in Business Management and Marketing from the University of Buea, completed in 2022.
Atlanta B.C.H.S
High School Diploma, General Studies
High school graduate from Atlanta B.C.H.S, Cameroon, completed in June 2019.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Kamta?
You can contact Kamta and 90k+ other talented remote workers on Himalayas.
Message KamtaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
