One Ivy KebonangOK
Open to opportunities

One Ivy Kebonang

@oneivykebonang

Highly organized office administrator with expertise in remote support.

Botswana

What I'm looking for

I am looking for remote opportunities that allow me to leverage my skills in virtual assistance and customer service while contributing to organizational success.

I am a highly organized and results-driven professional with diverse experience in business administration and customer support. My ability to manage remote tasks efficiently has allowed me to deliver excellent customer service and support business operations across teams. I have a proven track record of handling administrative duties, facilitating training, managing documentation, and fostering positive client relationships.

Currently, I work as a Lecturer/Facilitator at the Botswana Institution of Banking and Finance, where I provide both remote and in-person lectures, manage online classrooms, and ensure smooth communication with students and colleagues. My role also involves coordinating training schedules and assisting with course material preparation, ensuring that students have the resources they need to succeed.

With a Bachelor of Business Administration and a Training of Trainers Certificate, I am committed to continuous learning and professional development. I am seeking remote opportunities where my skills in virtual assistance, customer service, and business support can contribute to organizational success.

Experience

Work history, roles, and key accomplishments

BF
Current

Lecturer/Facilitator

Botswana Institution of Banking and Finance

Feb 2024 - Present (1 year 4 months)

Provide remote and in-person lectures and training sessions, managing online classrooms and ensuring smooth communication with students and colleagues. Handle administrative tasks, including grading assignments and maintaining accurate records of student progress.

GS

Junior Lecturer - Business Department

Gaborone Universal College of Law and Professional Studies

Jan 2022 - Jan 2023 (1 year)

Designed and delivered engaging lectures both remotely and in-person, managing student queries and providing academic support. Contributed to the maintenance of online academic resources.

DP

Employee Relations Officer (Internship)

Department of Wildlife and National Parks

Jan 2020 - Jan 2022 (2 years)

Managed communication channels with employees, addressing grievances and coordinating internal training sessions. Supported administrative functions and facilitated virtual meetings to discuss employee concerns.

Education

Degrees, certifications, and relevant coursework

Gaborone Universal College of Law and Professional Studies logoGS

Gaborone Universal College of Law and Professional Studies

Training of Trainers Certificate, Education

2022 -

Completed a Training of Trainers Certificate, focusing on enhancing skills in training and facilitation to effectively deliver educational content.

University of Botswana logoUB

University of Botswana

Bachelor of Business Administration, Business Administration

2015 - 2019

Grade: GPA: 4.1/5 (Second Class Upper Division)

Earned a Bachelor of Business Administration with a focus on Management, achieving a GPA of 4.1/5, demonstrating strong academic performance and understanding of business principles.

Tech stack

Software and tools used professionally

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One Ivy Kebonang - Course Development and Consolidation Officer - Botswana Institution of Banking and Finance | Himalayas