OKOne Ivy Kebonang
@oneivykebonang
Highly organized office administrator with expertise in remote support.
BotswanaWhat I'm looking for
I am a highly organized and results-driven professional with diverse experience in business administration and customer support. My ability to manage remote tasks efficiently has allowed me to deliver excellent customer service and support business operations across teams. I have a proven track record of handling administrative duties, facilitating training, managing documentation, and fostering positive client relationships.
Currently, I work as a Lecturer/Facilitator at the Botswana Institution of Banking and Finance, where I provide both remote and in-person lectures, manage online classrooms, and ensure smooth communication with students and colleagues. My role also involves coordinating training schedules and assisting with course material preparation, ensuring that students have the resources they need to succeed.
With a Bachelor of Business Administration and a Training of Trainers Certificate, I am committed to continuous learning and professional development. I am seeking remote opportunities where my skills in virtual assistance, customer service, and business support can contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Course Development and Consolidation Officer
Botswana Institution of Banking and Finance
Feb 2024 - Present (1 year 4 months)
Lead the development and coordination of training programs, ensuring timely submission of program documentation for accreditation. Manage remote communications with team members and assist in creating digital resources.
Lecturer/Facilitator
Botswana Institution of Banking and Finance
Feb 2024 - Present (1 year 4 months)
Provide remote and in-person lectures and training sessions, managing online classrooms and ensuring smooth communication with students and colleagues. Handle administrative tasks, including grading assignments and maintaining accurate records of student progress.
Junior Lecturer - Business Department
Gaborone Universal College of Law and Professional Studies
Jan 2022 - Jan 2023 (1 year)
Designed and delivered engaging lectures both remotely and in-person, managing student queries and providing academic support. Contributed to the maintenance of online academic resources.
Employee Relations Officer (Internship)
Department of Wildlife and National Parks
Jan 2020 - Jan 2022 (2 years)
Managed communication channels with employees, addressing grievances and coordinating internal training sessions. Supported administrative functions and facilitated virtual meetings to discuss employee concerns.
Education
Degrees, certifications, and relevant coursework
GSGaborone Universal College of Law and Professional Studies
Training of Trainers Certificate, Education
2022 -
Completed a Training of Trainers Certificate, focusing on enhancing skills in training and facilitation to effectively deliver educational content.
UBUniversity of Botswana
Bachelor of Business Administration, Business Administration
2015 - 2019
Grade: GPA: 4.1/5 (Second Class Upper Division)
Earned a Bachelor of Business Administration with a focus on Management, achieving a GPA of 4.1/5, demonstrating strong academic performance and understanding of business principles.
Tech stack
Software and tools used professionally
Availability
Location
BotswanaAuthorized to work in
Job categories
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