Temi Majekodunmi

Managed residential rent charges, arrears, and queries, serving as the primary contact for tenants. Negotiated repayment plans and determined cases for legal action, collaborating with internal and external legal services. Achieved targets for rent collection and arrears reduction, influencing monthly and annual performance.

Prepared and distributed information for Repairs and Maintenance staff and management. Processed payments, credit notes, and recharges, ensuring compliance with policies and procedures. Maintained performance monitoring systems and ensured accuracy of financial information.

Provided comprehensive administrative support to the Looked After Children Team, ensuring confidentiality. Responded to telephone and email communication from professionals and organizations. Processed IHA/RHA requests and ensured timely provision of reports to Children’s Social Care.

Received and assessed applications to the Housing Register, notifying applicants of outcomes within agreed timescales. Inputted applications and changes of circumstances onto the system. Provided advice and information about the Housing Register and lettings process to customers.

Provided reception and telephone cover, communicating professionally with patients. Managed electronic patient appointments and made necessary changes. Extrapolated information from the electronic patient record system for service management.

Offered advice, information, and assistance to applicants and referral agencies. Administered waiting lists, processing and responding to application forms within deadlines. Conducted risk assessment interviews to determine suitability for accommodation.

Provided reception and telephone cover during service opening hours, communicating with patients. Managed electronic patient appointments and made changes accordingly. Provided administrative support to clinical staff.

Performed administrative duties for the Homecare service. Managed administrative tasks to support the team. Ensured accurate record keeping and efficient administrative processes.

Served as a Medical Receptionist and Administrator. Handled reception duties and provided administrative support. Managed patient interactions and administrative tasks in a GP practice setting.

Worked as a Medical Receptionist and Administrator. Managed reception tasks and provided administrative support. Handled patient inquiries and administrative processes.

Functioned as a Medical Receptionist and Administrator. Handled reception duties and provided administrative support. Managed patient interactions and administrative tasks in a medical practice.

Served as a Customer Service Administrator. Handled customer service inquiries and provided administrative support. Managed administrative tasks within a depot environment.

Worked as a Counter Clerk. Handled counter operations and provided customer service. Managed administrative tasks related to counter services.

Served as a Lead Customer Support Advisor in the Head Office Call Centre. Provided customer support and handled inquiries. Led a team in providing excellent customer service.

Studied business management principles and practices.

Completed a qualification in Business Administration.

Grade: PASS

Participated in a program focused on personal career and development.

Grade: PASS

Gained skills in business retail and customer career development.

Grade: Pass

Completed a qualification in Information and Communication Technology.

Grade: English – B, Maths - C, Science – D, Drama – B, Technology – C, Religious Education – D

Achieved grades in English, Maths, Science, Drama, Technology, and Religious Education.