Temi MajekodunmiTM
Open to opportunities

Temi Majekodunmi

@temimajekodunmi

Highly competent administrative assistant with over 6 years of experience.

Zimbabwe

What I'm looking for

I am seeking a role that values teamwork, offers growth opportunities, and allows me to utilize my administrative skills effectively.

I am a highly competent and motivated administrative assistant with over six years of experience in busy office environments. My strengths lie in providing efficient and accurate administrative support, demonstrating excellent customer service skills, and establishing strong working relationships with diverse individuals. I thrive in team settings and am known for my positive timekeeping and organizational skills.

Throughout my career, I have taken on various roles, including Income Officer and Customer Resolution Support Officer at Southwark Council, where I have successfully managed rent arrears cases and ensured compliance with financial regulations. My experience also includes providing comprehensive administrative support to the Looked After Children Team at NELFT NHS, where I maintained confidentiality and ensured timely processing of important documentation.

I am passionate about generating innovative solutions to problems and am committed to delivering high-quality service to clients. I am now looking to leverage my skills and experience in a new role that allows me to continue supporting teams and enhancing operational efficiency.

Experience

Work history, roles, and key accomplishments

SC
Current

Income Officer

Southwark Council

Nov 2024 - Present (7 months)

Managed residential rent charges, arrears, and queries, serving as the primary contact for tenants. Negotiated repayment plans and determined cases for legal action, collaborating with internal and external legal services. Achieved targets for rent collection and arrears reduction, influencing monthly and annual performance.

HH

Housing Registration Officer

Homes for Haringey

Mar 2022 - Present (3 years 3 months)

Received and assessed applications to the Housing Register, notifying applicants of outcomes within agreed timescales. Inputted applications and changes of circumstances onto the system. Provided advice and information about the Housing Register and lettings process to customers.

HH

Service Administrator

Homerton Hospital

Oct 2017 - Present (7 years 8 months)

Provided reception and telephone cover during service opening hours, communicating with patients. Managed electronic patient appointments and made changes accordingly. Provided administrative support to clinical staff.

Education

Degrees, certifications, and relevant coursework

OU

Open University

HND level 4, Business Management

2016 - 2016

Studied business management principles and practices.

VL

Vision 2 Learn

Level 2, Business Administration

2014 - 2014

Completed a qualification in Business Administration.

University of East London logoUL

University of East London

New beginnings 2, Personal Career and Development

2012 - 2012

Grade: PASS

Participated in a program focused on personal career and development.

Newham College of further education logoNE

Newham College of further education

Level 3 NVQ, Business Retail and Customer Career Development

2009 - 2010

Grade: PASS

Gained skills in business retail and customer career development.

St. Angela’s Ursuline School logoSS

St. Angela’s Ursuline School

GNVQ, ICT

2002 - 2007

Grade: Pass

Completed a qualification in Information and Communication Technology.

St. Angela’s Ursuline School logoSS

St. Angela’s Ursuline School

GCSEs, Multiple Subjects

2002 - 2007

Grade: English – B, Maths - C, Science – D, Drama – B, Technology – C, Religious Education – D

Achieved grades in English, Maths, Science, Drama, Technology, and Religious Education.

Tech stack

Software and tools used professionally

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Temi Majekodunmi - Income Officer - Southwark Council | Himalayas