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kalpesh unune

@kalpeshunune

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Senior Business Technology Manager at ADITI CONSULTING, delivering T-Mobile services to 2M+ subscribers.

United States

Message

At ADITI CONSULTING, I led product delivery for T-Mobile subscription services including Google Cloud, Paramount+, Hulu, SiriusXM, Apple TV, and Pandora. The work enabled acquisition of 2M+ subscribers and contributed approximately $9M in annualized revenue.

At Education SuperHighway, I developed an operational deployment playbook for broadband and Wi-Fi initiatives supporting rollout models for 10K+ units. I also worked with municipal stakeholders to pursue funding opportunities and built vendor evaluation frameworks that reduced procurement cycle time by approximately 25%.

Earlier, at LUMEN (FORMERLY CENTURYLINK COMMUNICATIONS), I led GPS and telematics deployments across 8,400+ field vehicles, delivering approximately $6M in annual operational benefit. I also managed network operations and teams supporting data center, fiber, and DWDM infrastructure.

Experience

Work history, roles, and key accomplishments

Current

Sr Delivery Consultant

Current

Aditi Consulting

Jan 2021 - Present (5 years 9 months)

Led end-to-end product delivery for subscription-based digital services, leveraging AWS and RESTful API integrations, enabling acquisition of 2M+ subscribers and contributing ~$9M in annualized revenue. Drove cross-functional collaboration and implemented Agile delivery frameworks, reducing delivery cycle time by ~20% and increasing sprint velocity by ~15%.

AWS EC2 VPC Kubernetes Amazon EKS REST APIs Jira Confluence Agile Scrum Kanban Postman IAM GPT Claude AI ML Predictive Analytics Testing Automation Root Cause Analysis

Sr Consultant

Education Superhighway

Jan 2020 - Jan 2021 (1 year)

Chaired strategic planning for broadband and Wi-Fi infrastructure initiatives, developing operational deployment playbooks and pilot programs. Directed vendor strategy and contract negotiations, reducing vendor costs by ~15% and improving SLA performance.

Salesforce Data Analysis Process Automation SQL Excel RFP RFI Vendor Management Grant acquisition NTIA Federal Funding Stakeholder Management

Consultant

Haywire Fiber Optics

Jan 2019 - Jan 2020 (1 year)

Led end-to-end provisioning, deployment, and testing of fiber optic network infrastructure, achieving same-day installations with 99% service reliability. Implemented proactive network monitoring and incident response processes, improving network uptime to 99.9%.

Fiber Optics ISP Integration Ubiquiti Network Monitoring SNMP Incident Response CRM Customer Lifecycle Management Digital Marketing Process Automation Inventory Management Supply Chain

Continuous Improvement Consultant

Angie's List

Jan 2014 - Jan 2015 (1 year)

Led enterprise-wide deployment of Salesforce CRM across a 300+ employee organization, integrating systems via REST/SOAP APIs and implementing change management. Directed cross-functional product strategy and pilot execution for a $4M+ new business model.

Salesforce REST APIs SOAP APIs Change Management Lean Six Sigma Process Reengineering Data Analysis Excel Dashboarding Predictive Analytics Vendor Management Gainsight Oracle

Product Management-GPS / Telematic Platforms

Lumen

Jan 1998 - Jan 2014 (16 years)

Led product strategy, development, and nationwide deployment of GPS/telematics solutions across 8,400+ field vehicles, managing a $6.2M budget. Spearheaded development of a GPS-based load and resource management platform using Agile/Scrum methodologies.

Product Management GPS Telematics Agile Scrum Route Optimization Geospatial Data Predictive Analytics Machine Learning Change Management Training CRM Workflow Automation Telemetry Statistical Modeling

Program Manager – Call Center & Enterprise Systems

Lumen

Led deployment of Avaya VoIP telephony and call routing systems across 800+ agents, implementing intelligent call routing logic and real-time analytics. Developed integrated operational frameworks for ticketing systems, vendor management, and KPI tracking.

Avaya VoIP Call Routing Real Time Analytics SQL Excel KPI Tracking Process Automation Data Driven Decision Making

Program Manager – Mobile Devices & Vendor Ecosystem

Lumen

Managed strategic vendor partnerships and issue resolution across Fortune 500 companies including Motorola, AT&T/Cingular, and Harris Corporation. Participated in RFP evaluation and vendor selection for wireless PDA-based field operations platform.

Vendor Management RFP Wireless PDA Troubleshooting Root Cause Analysis Workflow Automation Decision Logic Scalable Architecture

Network Operations Manager

Lumen

Led operations for mission-critical data center and network services supporting FAA and E911 systems, managing a team of 20 technicians. Directed fiber optic network operations and DWDM infrastructure initiatives, improving network outage performance by ~25%.

Data Center Operations Fiber Optics DW DM Network Operations SLA Management Vendor Management Capacity Planning Team Leadership Process Optimization Workforce Planning

Education

Degrees, certifications, and relevant coursework

University of Colorado

Master of Science, Interdisciplinary Telecom

2004 - 2008

Grade: 3.76 GPA

MS in Interdisciplinary Telecom from the College of Engineering & Applied Science, with a thesis on the econometric impact of cellular wireless on US productivity metrics.