At Brightspeed, I led the Reactive Discontinuance program, reviewing copper devices and cables against cost, revenue, network plans, and regulatory obligations. Coordinating teams across Operations, Engineering, Construction, Real Estate, Regulatory, and Marketing helped achieve over $3.5M in cost avoidance.
I created a unified decommissioning workflow for Engineering teams and defined Jira user stories for its automation. I also designed a device decommissioning workflow in Sitetracker and integrated it with network inventory and operations systems.
At Verizon Communications, I worked across network operations and customer engagement, including as a Release Train Engineer and Product Owner. I led quarterly planning, guided Agile practices, and supported the development of network and customer experience solutions.
