At AT&T Connected Solutions, I took an AI product management operating system from discovery interviews to a hands-on build with REST integrations to Salesforce, Snowflake, and Jira. It’s now used across the roughly 50-person product organization.
I also built and shipped an internal AI product suite that replaced manual compliance workflows for document approval, contract generation, policy notification, and knowledge retrieval. About 200 employees adopted it across the organization.
For AT&T’s fleet management portfolio, I segmented subscribers by telemetry and lifecycle signals, then shipped retention and upsell interventions that increased monthly sales by 35% and reduced churn by 24% over eight months. I own the portfolio’s lifecycle, roadmap, and monthly financials.
Earlier at AT&T, I led a data center developer platform from concept to launch and built Power BI dashboards that cut manual training and safety reporting time by 60%. At Innovation Associates, I led NEXiA from concept through release, lifting feature adoption 25% and user satisfaction 35% within 30 days.
