Justme Yulian

I’m a detail-oriented healthcare and administrative professional with hands-on experience in patient access, medical office management, customer service, and administrative support. I bring a calm, service-first approach to helping patients navigate questions, concerns, and support requests.

In my patient access work, I registered patients and updated demographic and insurance information, created patient estimates for visits, procedures, and surgeries, and supported patients with timely, accurate guidance. I’m comfortable handling sensitive details while maintaining a steady focus on service quality.

As a Medical Assistant / Office Manager in a cardiovascular clinic, I completed patient intake and insurance verification, created patient estimates and payment plans, answered phone calls, and assisted both patients and healthcare providers. I also managed front office operations and scheduling, balancing multiple priorities to keep the day running smoothly.

I’m especially effective in remote environments, using tools like Gmail, Google Docs, Zoom, and Canva to collaborate and communicate clearly. I’m seeking remote opportunities in customer support, chat support, administrative assistance, or virtual support roles where my communication, multitasking, and problem-solving skills can make an immediate impact.