kallie samora
@kalliesamora
Dedicated Patient Access Advocate with strong customer service skills.
What I'm looking for
I am a dedicated Patient Access Advocate currently working in an urgent care setting, where I excel in ensuring patient comfort and efficient check-in processes. My role involves not only managing patient registrations but also providing a welcoming environment that enhances the overall patient experience. I take pride in my ability to communicate effectively and address patient needs promptly.
With a background in customer service spanning over seven years, I have developed strong problem-solving skills and a keen understanding of medical terminology. My experience at Kaseman Presbyterian Hospital further honed my abilities in patient registration and insurance verification, allowing me to thrive in fast-paced environments. I am currently pursuing an Integrated Studies Degree with a focus on Medical and Health Service Management, which I believe will enhance my contributions to the healthcare field.
Experience
Work history, roles, and key accomplishments
Patient Access Advocate
Pres Now
Dec 2022 - Present (2 years 5 months)
Checked patients in and out at the urgent care/emergency room, ensuring their comfort by providing blankets and water. Collected copays and verified insurance using various online applications, while also maintaining the cleanliness of the waiting and reception areas.
Stylist
Banana Republic
Sep 2022 - Dec 2022 (3 months)
Built relationships with customers to provide personalized styling advice and assist with outfit selection. Performed general customer service duties and ensured the store was kept in excellent condition.
Patient Registration
Kaseman Presbyterian Hospital
Dec 2020 - Jul 2021 (7 months)
Checked patients in for their appointments, collected copays, and verified insurance using various online applications. Maintained the cleanliness of the waiting and reception areas.
Education
Degrees, certifications, and relevant coursework
Central New Mexico Community College
Associate Degree, Integrated Studies, Medical and Health Service Management
Activities and societies: CPR Certified
Currently pursuing an Associate Degree with a focus on Integrated Studies and Medical and Health Service Management. Gaining knowledge and skills relevant to the healthcare industry.
La Cueva Highschool
High School Diploma, General Studies
Completed general education curriculum and earned a high school diploma. Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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