Open to opportunities

Justin Dobrovic

@justindobrovic

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Experienced sales and finance professional with a strong record of performance and results.

Malta

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What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and the chance to leverage my sales and accounting expertise.

I am a results-driven professional with extensive experience in sales and accounting, having worked across diverse retail and wholesale environments, both on land and at sea. My career is marked by a successful integration of financial management, sales and marketing expertise, as well as customer relations to deliver exceptional outcomes. Recognized for my performance, I have received multiple high achiever awards as a retail salesperson and led my team to achieve prestigious global accolades, highlighting my leadership and commitment to excellence.

Currently, I serve as a Shore Excursions Associate with Princess Cruise Lines, where I assist guests in booking and organizing shore excursions, driving sales, and ensuring high levels of customer satisfaction. My previous roles include Luxury Retail Sales Associate at Harding Brothers and Home Loan Consultant at BetterBond, where I consistently exceeded sales targets and built strong client relationships. I am passionate about continuous professional development and thrive in dynamic environments that challenge my skills and abilities.

Experience

Work history, roles, and key accomplishments

Current

Shore Excursions Associate

Current

Princess Cruise Lines

Jun 2024 - Present (1 year 2 months)

Assisted guests with booking and organizing shore excursions, upselling additional experiences to enhance their trip. Promoted and recommended shore excursions based on guest preferences, driving sales and maximizing revenue.

Sales Customer Service Problem Solving Teamwork Communication Upselling

Luxury Retail Sales Associate

Harding Brothers

Jul 2023 - May 2024 (10 months)

Provided exceptional service and tailored luxury shopping experiences, driving sales through upselling high-end products and consistently meeting targets. Demonstrated expert knowledge of luxury brands to enhance customer decisions and built customer relationships to foster loyalty and repeat business.

Luxury Sales Customer Service Upselling Product Knowledge Inventory Management Relationship Building Team Collaboration Retail Operations

Home Loan Consultant

BetterBond Home Loans

Jun 2020 - Jun 2023 (3 years)

Advised clients on home loan solutions based on financial assessments, managing loan applications to ensure accuracy and compliance. Exceeded sales and loan targets through consultative selling and trained new team members on loan products and customer engagement.

Home Loans CRM Systems Sales Compliance Relationship Management Training Consultative Selling Customer Satisfaction

Fine Arts Sales Associate

Park West Gallery

Feb 2019 - May 2020 (1 year 3 months)

Promoted and sold fine art collections onboard Princess Cruise Ships, consistently exceeding sales targets. Delivered engaging presentations and auctions to showcase artworks and educate guests.

Fine Art Sales Targets Presentation Auctions Customer Relationship Management Inventory Management Event Coordination Visual Merchandising

Regional Key Accounts Manager

On The Go Tours

Feb 2016 - Jan 2019 (2 years 11 months)

Managed and grew relationships with key regional accounts to drive revenue and achieve sales targets. Developed and executed strategic plans to maximize account performance and market share.

Key Account Management Sales Strategic Planning Client Relationship Management Market Analysis Competitor Analysis Business Development Service Delivery Revenue

Regional Financial Accountant

Flight Centre

Jan 2014 - Jan 2016 (2 years)

Managed regional financial accounting functions, ensuring accurate and timely financial reporting. Oversaw the preparation of monthly, quarterly, and annual financial statements in compliance with accounting standards.

Financial Accounting Financial Reporting Tax Compliance Financial Analysis Process Improvement Financial Forecasting SAP ERP

Assistant Retail Manager

Flight Centre

Sep 2011 - Dec 2013 (2 years 3 months)

Supported daily store operations and team performance, managing inventory and product displays. Assisted with staff training and development, and resolved customer inquiries and issues.

retail management Inventory Management Staff Training Customer Service Sales Analysis Marketing Strategies Team Leadership Problem Solving Performance Optimization

Education

Degrees, certifications, and relevant coursework

Marlins

Certiﬁcate, STCW - Standards of Training, Certiﬁcation, and Watchkeeping

2019 - 2019

Obtained the STCW (Standards of Training, Certiﬁcation, and Watchkeeping) Certiﬁcate.

University of South Africa

Bachelor of Commerce, Management Accounting

2006 - 2009

Grade: Paused due to family commitments

Activities and societies: Modules undertaken: Introduction to Accounting / Business Management / Economics 1 / Mathematics for Economics / Business Law / Communication Skills / Financial Accounting / Management Accounting / Microeconomics / Macroeconomics / Business Statistics / Marketing / Advanced Financial Accounting / Corporate Finance / Business Ethics / Strategic Management / Auditing / International Business

Undertook modules in Introduction to Accounting, Business Management, Economics, Mathematics for Economics, and Business Law. Also studied Communication Skills, Financial Accounting, Management Accounting, Microeconomics, and Macroeconomics. Further coursework included Business Statistics, Marketing, Advanced Financial Accounting, Corporate Finance, Business Ethics, Strategic Management, Auditing,

University of Cape Town

Bachelor of Science, Chemical Engineering

2004 - 2004

Grade: Paused due to family commitments - changed career focus

Activities and societies: Modules undertaken: Mathematics 1 / Physics 1 / Chemistry 1 / Engineering Drawing and Design / Introduction to Chemical Engineering / Engineering Mechanics

Completed modules in Mathematics 1, Physics 1, Chemistry 1, and Engineering Drawing and Design. Also studied Introduction to Chemical Engineering and Engineering Mechanics.