Justin User

I am a customer-focused and tech-savvy professional with over 2 years of experience in fast-paced, high-risk environments. My strong communication, organization, and problem-solving skills have enabled me to deliver exceptional support and manage client inquiries effectively. I am adept at using digital tools and maintaining accurate documentation, ensuring that all tasks are completed efficiently and to the highest standards.

In my role as a Lead Rescue Technician at TekSolv, I delivered critical support and incident response, ensuring safety compliance and operational efficiency. I conducted detailed hazard assessments and implemented safety mitigation strategies in accordance with OSHA regulations. My ability to train and mentor team members has fostered a proactive safety culture, while my commitment to client satisfaction drives my desire to transition into a Customer Service Representative, Help Desk Support, or Virtual Assistant role.