Open to opportunities

Justice Daley

@justicedaley

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Customer service and administrative professional with eight years of experience.

Canada

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What I'm looking for

I am looking for a role that values customer service excellence and offers opportunities for growth.

I am a dedicated customer service and administrative professional with over eight years of experience in delivering high-quality service across diverse environments. My career has equipped me with strong organizational skills and a proven ability to manage multiple priorities, ensuring efficient operations and positive customer interactions. I thrive in fast-paced and dynamic settings, where my problem-solving abilities and adaptability come into play.

Throughout my career, I have held various roles that have honed my skills in customer service, sales, and administration. From my current position as a Sales Associate at Steve Madden, where I provide personalized customer service and support sales goals, to my previous experience as a Delivery Driver at UPS, I have consistently demonstrated my commitment to customer satisfaction. My experience as a Business Development Representative and Administrative Assistant has further solidified my ability to foster customer loyalty and manage confidential information effectively.

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Experience

Work history, roles, and key accomplishments

Current

Sales Associate

Current

Steve Madden

Jan 2023 - Present (2 years 10 months)

Provide personalized customer service to meet individual needs, support sales goals, and drive customer satisfaction. Manage inventory and assist with visual merchandising to enhance the shopping experience.

Customer Service Sales Inventory Management Problem Solving

Delivery Driver

UPS

Jan 2020 - Jan 2023 (3 years)

Ensured prompt and courteous package delivery, maintaining company standards in service and customer care. Handled logistics, maintained records, and resolved customer inquiries efficiently.

Customer Service Logistics Problem Solving Time Management

Business Development Representative

Agincourt Nissan

Apr 2019 - Jan 2020 (9 months)

Supported customer outreach initiatives, coordinated appointments, and managed lead tracking. Delivered a high level of service to foster customer loyalty and drive business growth.

Outreach Customer Service Team Collaboration

Hostess

Tuckers Marketplace

Jan 2018 - Apr 2019 (1 year 3 months)

Welcomed guests, managed reservations, and coordinated seating to optimize flow and service. Assisted in event setup, maintained cleanliness, and supported team members in a high-traffic environment.

Teams Multitasking

Administrative Assistant

Toronto Vanlines

Jan 2016 - Jan 2017 (1 year)

Executed administrative duties including document handling, filing, and scheduling. Managed customer inquiries, handled confidential information, and maintained accurate records.

Administrative Support Document Management Confidentiality inquiry handling