Looking for a customer service or customer support role where strong communication, problem-solving, and customer care can be put to use. Open to remote opportunities with a supportive team, room to grow, and the opportunity to build a long-term career.
Looking for a job
Sanni Jumai
@jumai_sanni
Customer Service Professional with 1+ year of experience in customer support, enquiry handling, problem-solving, and positive customer relationship
NigeriaWhat I'm looking for
Customer Service Professional with over 1 year of experience in customer-facing roles, handling enquiries, resolving service-related concerns, and supporting customers in fast-paced environments. At OPay, supported customer adoption and engagement by assisting users with service-related questions and follow-ups, contributing to over 1,000 customers using the service consistently. Experienced in communicating with different types of customers, understanding their needs, and providing clear, helpful support. Brings a practical approach to customer interactions, problem resolution, and maintaining positive customer relationships.
Experience
Work history, roles, and key accomplishments
OP
Business Developer
OPAY
Jan 2026 - Jun 2026 (5 months)
Communicated directly with customers to understand their needs and provide clear information about OPay products and services. Assisted with customer registration, onboarding, and follow-up to ensure continued use of the service.
FI
Communicated with clients remotely to understand requirements and expectations, responded to enquiries, and managed feedback and revisions. Resolved misunderstandings and managed multiple client conversations and deadlines independently.
AE
Sales Representative
Alhaja Bismillahi Nig. Enterprise
Jul 2023 - Dec 2024 (1 year 5 months)
Attended to customers, identified their needs, and recommended suitable products. Communicated product benefits clearly and assisted in converting interested customers into buyers.
BC
Personal Assistant
Bonix Crispy Chops
Jul 2019 - Dec 2020 (1 year 5 months)
Supported daily business operations and assisted with customer-facing activities. Managed schedules, appointments, correspondence, and routine records while handling multiple responsibilities efficiently.
Education
Degrees, certifications, and relevant coursework
Kaduna Polytechnic
Higher National Diploma, Physics with Electronics
2024 -
Grade: Upper Credit
Pursuing a Higher National Diploma in Physics with Electronics, expected to graduate in 2026.
Kaduna Polytechnic
National Diploma, Science Laboratory and Technology
2021 - 2023
Grade: Upper Credit
Completed a National Diploma in Science Laboratory and Technology with Upper Credit.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Salary expectations
50k+ USD
Social media
Job categories
Interested in hiring Sanni?
You can contact Sanni and 90k+ other talented remote workers on Himalayas.
Message SanniGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
