At Brightview Family Dental, I support patients with appointments, insurance coverage, treatment estimates, billing questions, and payments. I verify dental benefits and explain coverage and estimated costs in clear, easy-to-understand language.
At Evergreen Insurance Services, I assisted policyholders with coverage questions, account updates, payments, and general claim inquiries. I documented customer interactions and helped resolve concerns while following company privacy and security procedures.
At Riverside Medical Associates, I supported front-desk operations, scheduled appointments, verified insurance, and maintained electronic patient records. I hold a Bachelor of Science in Healthcare Administration from Rutgers University.
