Looking for a job

Karen Rentschler

@karenrentschler

Message

I coordinate patient accounts, scheduling, insurance, and billing to improve healthcare service experiences.

United States

Message

What I'm looking for

I'm looking for a healthcare, insurance, or client-service role where I can manage accounts, resolve complex inquiries, maintain compliance, and improve the customer or patient experience.

I'm currently coordinating front-desk operations at Dutch Neck Dental, where I manage patient check-in and check-out, insurance verification, payments, scheduling, electronic health records, and billing inquiries while maintaining HIPAA compliance.

I've also resolved complex insurance and liability claims at Gallagher Bassett Services and ARC Claims Management, bringing experience in escalated customer service, compliance, data accuracy, and clear communication across healthcare, insurance, banking, and administrative settings.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Coordinator

Current

Dutch Neck Dental

Jul 2026 - Present (2 months)

Served as primary contact for patient inquiries, resolving insurance and billing issues efficiently. Coordinated patient check-in/out processes, verifying insurance and collecting payments to ensure compliance.

Microsoft Office HIPAA Insurance Verification Billing Appointment Scheduling Customer Service