Julissa Gomez

I am an office manager with hands-on experience in healthcare front-office operations, insurance verification, scheduling, and staff management. I bring consistent attention to detail and a commitment to efficient, patient-focused service.

At my current role I verify insurance and financial eligibility daily, submit authorizations via NaviNet and Athena, and coordinate scheduling for ultrasounds, procedures, post-ops, and follow-ups. I manage patient flow, confirmations, rescheduling, and payment collections.

I lead a team of 10+ staff members, overseeing hiring, training, and performance evaluations, and I have prior retail and hospitality experience as a keyholder and customer-service lead. My background includes opening/closing procedures, POS handling, inventory merchandising, and reservations management.

I am proficient with Microsoft Office, Athena CRM, Paychex, Studycast Portal, and Tableau; I am skilled in HR tasks, time management, and data entry, and I speak fluent Spanish—allowing me to support diverse teams and patient populations effectively.