Tasbih Youssef
@tasbihyoussef
Healthcare professional with a proven track record in operations management.
What I'm looking for
I am a dedicated healthcare professional with extensive experience in managing front desk operations, patient scheduling, and medical records. My collaborative approach has consistently led to efficient office workflows and high levels of patient satisfaction. I pride myself on my strong communication skills and my ability to coordinate appointments effectively, ensuring that patients receive the care they need in a timely manner.
Throughout my career, I have held various roles that have honed my administrative support skills. As a Shift Supervisor at Banyan Tree Cafe, I successfully managed a team of up to 20 employees, coordinating operations and ensuring high-quality service delivery. My experience in the optometry office as a Medical Receptionist allowed me to maintain accurate medical records and ensure compliance with HIPAA regulations, further solidifying my commitment to patient care and operational excellence.
Experience
Work history, roles, and key accomplishments
Greeter/Assistant Manager
UofN Cafeteria
Jan 2024 - Jun 2024 (5 months)
Collaborated with employees and owners to ensure the delivery of efficient, high-quality service. Supported the front desk staff with daily operations and guest relations. Corresponded with guests to maintain high levels of satisfaction.
Shift Supervisor
Banyan Tree Cafe
Mar 2023 - Jan 2024 (10 months)
Conferred with other supervisors to coordinate operations and activities within or between departments. Served as an interface between operations, customers, administration, employees, and logistics personnel. Executed inventory control and cycle counts of high-volume and high-value items.
Medical Receptionist
Optometry Office
Jun 2020 - Jan 2023 (2 years 7 months)
Monitored patient flow and adjusted schedules accordingly. Ensured HIPAA compliance in all aspects of patient care. Maintained accurate and organized medical records.
Education
Degrees, certifications, and relevant coursework
University of the Nations
Certificate, Business Administration
Hope International University
Certificate, Psychology
Hope International University
Certificate, written communication
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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