R London
@rlondon
Dedicated medical assistant with strong customer service skills.
What I'm looking for
I am a recent graduate with a passion for healthcare and customer service. My experience as a Front Desk Receptionist at Beaucage Salon & Spa and Gentle Dental has equipped me with strong communication skills and the ability to thrive in fast-paced environments. I take pride in providing excellent customer service and ensuring that clients feel valued and supported.
Currently, I am working as an Office Manager at Smile Craft, where I manage patient interactions and insurance communications. My attention to detail and organizational skills have allowed me to maintain a clean workspace and efficiently handle administrative tasks. I am fluent in Spanish, which enhances my ability to connect with a diverse clientele.
As I continue my journey in the medical field, I am eager to leverage my skills in a role that allows me to contribute positively to patient care and support healthcare teams. I am committed to lifelong learning and adapting to the evolving needs of the healthcare industry.
Experience
Work history, roles, and key accomplishments
Office Manager Insurance Provider
Smile Craft
Jan 2023 - Present (2 years 5 months)
Managed cash transactions and contacted insurance providers for patient eligibility and benefits. Maintained workspace cleanliness, supported co-workers, and managed dental supply inventory with keen attention to detail.
Babysitter
Annys Daycare
Jul 2023 - Dec 2024 (1 year 5 months)
Provided comprehensive care for infants and toddlers, including meal preparation and engaging in quality time activities. Responsible for bathing, feeding, and maintaining a clean home environment for the children.
Front Desk Receptionist
Beaucage Salon & Spa
Jan 2024 - Apr 2024 (3 months)
Managed cash transactions and ensured exceptional customer service by addressing client needs and scheduling appointments efficiently. Proactively resolved issues and adapted to business demands in a fast-paced environment, handling phone communications with clients.
Front Desk Receptionist
Gentle Dental
Dec 2023 - Feb 2024 (2 months)
Handled cash register operations and maintained a clean workspace while collaborating with co-workers to achieve tasks. Managed dental supply inventory with attention to detail and ensured high levels of customer satisfaction through hospitality and appointment confirmations.
Receptionist
L&N Corporation
Apr 2023 - Sep 2023 (5 months)
Greeted tenants, provided directions, and managed phone calls, connecting them to appropriate offices. Handled appointment scheduling, administrative support, and organized data using Microsoft Excel, consistently exceeding customer service expectations.
Barista
Starbucks
Jan 2023 - Oct 2023 (9 months)
Delivered excellent customer service by accurately taking orders and ensuring customer satisfaction. Managed multiple tasks simultaneously, including beverage preparation and transactions, while maintaining efficiency and quality.
Sales Associate
TJ Maxx
May 2021 - Nov 2021 (6 months)
Operated cash register and efficiently managed tasks in a fast-paced retail environment. Engaged with customers respectfully, answered merchandise questions, and stocked products while upholding company values and maintaining workspace cleanliness.
Education
Degrees, certifications, and relevant coursework
Bunker Hill Community College
Associate of Science, Medical Assistant
Currently pursuing a major in Medical Assistant at Bunker Hill Community College. This program focuses on developing essential skills for a career in healthcare.
New Mission High School
Graduated from New Mission High School in June 2023. This foundational education provided a strong base for further academic and professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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