Juliet Balase

I’m a results-driven Lead Generation and Customer Support professional with 7+ years supporting sales teams through managing customer communications, conducting outbound prospecting, appointment setting, CRM updates, and business research. In remote environments, I handle high-volume calls and email outreach while keeping data organized for dependable day-to-day operations.

At TFC (TradeFinance Company Phil-UK-EU), I conducted outbound prospecting campaigns with targeted lead lists to identify potential clients, qualified leads, handled inquiries, and scheduled consultations between prospects and sales representatives. I also managed follow-ups, CRM updates, call logs, and customer records accurately, supporting sales conversion through professional client communication and relationship management. I created promotional content and visuals using Canva for digital marketing campaigns.

Earlier, at CEDAR CALL CENTER SERVICES, I worked as a Customer Service Representative / SEO-SEM / Data Entry, providing customer support and handling administrative and data entry tasks. I conducted business research, keyword analysis, and website performance tracking, then prepared reports and maintained documentation. With ADMEREX SOLUTIONS, INC., I supported outbound sales campaigns, communicated with potential customers, and handled questions and objections professionally—always aiming to keep accurate records, improve customer engagement, and provide reliable support to achieve business goals.