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Nafisat Adamu

@nafisatadamu

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Entry-level customer support and virtual assistant specializing in CRM and lead generation.

Nigeria

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What I'm looking for

I’m looking for full-time entry-level remote work where I can support customers, manage CRM-driven workflows, and help with lead generation. I want a structured environment that values clear communication, quick learning, and reliable task follow-through.

I’m a detail-oriented, reliable entry-level professional with hands-on experience in customer support, CRM tools, and workflow automation, and I’m currently coordinating project tasks in a live internship setting. I’m certified in in-demand IT skills through the Digital Witch Support Community, with a strong focus on customer service, CRM, technical support, and email management.

I enjoy working independently in fast-paced, fully remote environments across different time zones, and I consistently follow structured processes to deliver clear results. From ticket handling and live chat to issue resolution, task tracking, and status reporting, I bring professional communication, quick learning, and practical outreach support like prospecting, cold outreach, appointment setting, and follow-up sequencing.

Experience

Work history, roles, and key accomplishments

Current

Project Management Associate Intern

Current

Excelerate

Jul 2026 - Present (0 months)

Supported day-to-day coordination of project tasks, timelines, and status updates across a distributed team. Tracked deliverables and collaborated remotely with cross-functional members using structured project management tools and workflows.

Project Coordination Status Reporting Remote Collaboration Workflow Coordination

Customer Support & IT Skills Trainee

Digital Witch Support Community

Jan 2026 - Present (6 months)

Completed structured training in customer service, CRM systems, technical support, and email management. Practiced account management and workflow automation while responding to customer inquiries and resolving support tickets in simulated scenarios.