JS

Open to opportunities

juliana sabe

@julianasabe

Experienced customer service representative with strong communication skills.

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated customer service representative with 5 years of experience across various industries. My journey in customer service has equipped me with exceptional communication, problem-solving, and conflict resolution skills. I pride myself on my ability to handle customer inquiries efficiently, ensuring that each interaction is professional and timely.

Throughout my career, I have taken on various roles, starting as a cashier and progressing to team leader positions. My recent role as a Customer Service Representative at VIP Customer Services allowed me to showcase my skills, leading to a promotion to HOST Customer Service within just six months. I am passionate about providing excellent service and continuously improving customer satisfaction.

Experience

Work history, roles, and key accomplishments

KM

Current

Customer Service

Current

Konggan Buddies Marketing

Sep 2023 - Present (2 years 9 months)

Engaged with customers to provide assistance and resolve issues, contributing to overall customer satisfaction.

Customer Engagement Problem Solving Communication Time Management Customer Satisfaction

VH

Current

Customer Service Representative

Current

VIP Customer Services, HOST

Apr 2023 - Present (3 years 2 months)

Promoted to VIP Customer Service, delivering high-quality support and managing customer relationships.

Customer Service Relationship Management Communication Problem Solving Conflict Resolution

BM

Customer Service Representative

Bridges Manpower

Dec 2022 - Apr 2023 (4 months)

Provided customer support, handled inquiries, and resolved issues to enhance customer experience.

Customer Support Problem Solving Communication Time Management Conflict Resolution

HS

Team Leader Customer Services

Hagonoy Manpower Services

Jul 2022 - Dec 2022 (5 months)

Led a team of customer service representatives, ensuring quality service delivery and training new staff.

Team Leadership Training Customer Service Conflict Resolution Communication

DS

Customer Service Representative

4D Manpower Services

Jan 2022 - Jul 2022 (6 months)

Managed customer inquiries and complaints, providing timely solutions and maintaining high customer satisfaction.

Customer Service Communication Empathy Time Management

IS

Admin Assistant

International Linked Solution

Sep 2021 - Jan 2022 (4 months)

Assisted with administrative tasks, managed schedules, and supported customer service operations.

Administrative Support Scheduling Customer Service Communication

GM

Customer Service Associate

Global Solution Management

Mar 2021 - Sep 2021 (6 months)

Provided support to customers by addressing inquiries, resolving issues, and ensuring customer satisfaction.

Customer Support Problem Solving Communication Skills Conflict Resolution Time Management

MC

Cashier

MUjI Philippines Corp.

Oct 2020 - Jan 2021 (3 months)

Handled cash transactions, assisted customers with purchases, and maintained a clean and organized checkout area.

Time Management

Education

Degrees, certifications, and relevant coursework

juliana hasn't added their education

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Tech stack

Software and tools used professionally

Gmail

4D

Availability

Open to opportunities

Location

Philippines

Authorized to work in

Job categories

Customer Service Representative Customer Service Manager Customer Support Representative Customer Care Representative Customer Service Agent Customer Service Associate

Skills

Customer Service Communication Problem Solving Conflict Resolution Time Management Team Leadership Administrative Support Professional Manner Gmail

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