Julian Loria
@julianloria
Experienced manager with a focus on team development and performance.
Costa RicaWhat I'm looking for
I am a highly organized individual with a strong drive to excel in every task I undertake. My experience spans over a decade in managing teams, particularly in administrative and executive support roles. Currently, I manage a team of Administrative Assistants at Boston Consulting, where I focus on their career development, performance management, and payroll processes. My role involves ensuring that our team is well-equipped to handle the demands of our stakeholders while maintaining high standards of service.
Previously, I led a team of Executive Assistants at McKinsey & Co., where I was responsible for their performance and work volumes. I played a crucial role in staffing efforts across South America, ensuring that our teams were effectively paired and assigned to meet the needs of our clients. My journey began in customer service, where I developed my coaching and mentoring skills, which I now apply to foster growth and efficiency within my teams.
Experience
Work history, roles, and key accomplishments
Manager
Boston Consulting
Mar 2023 - Present (2 years 2 months)
Managed a team of Administrative Assistants, focusing on career development, performance management, and payroll. Collaborated with external stakeholders to optimize staffing capabilities.
Lead Assistant Services
McKinsey & Co.
Apr 2019 - Feb 2023 (3 years 10 months)
Managed a team of Executive Assistants, overseeing their performance and work volumes. Led staffing efforts for South American assignments, ensuring alignment with stakeholder needs.
Associate Manager
Experian
Jan 2015 - Jun 2018 (3 years 5 months)
Managed all people management administrative tasks including QA coaching, feedback, payroll, performance improvement plans, and KPI tracking. Conducted interviews for various roles and facilitated leadership meetings and business reviews.
Customer Service Representative
BA Continuum
Apr 2011 - Oct 2014 (3 years 6 months)
Provided customer service for banking and credit card accounts. Responsible for coaching and development of new joiners and delivering training material for continuous learning opportunities.
Education
Degrees, certifications, and relevant coursework
URUniversidad de Costa Rica
Bachelor's Degree, Business Management
2019 -
Currently pursuing a Bachelor's Degree in Business Management, focusing on the principles of management, finance, and organizational behavior.
URUniversidad de Costa Rica
Cisco CCNA, Networking
2018 - 2019
Achieved Cisco CCNA certification, gaining expertise in networking fundamentals and the ability to install, configure, and troubleshoot networks.
URUniversidad de Costa Rica
Technical Degree, Information Technology
2018 - 2018
Completed a technical degree in Information Technology, focusing on the essential skills and knowledge required for the IT industry.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
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