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@ariacuamora
Detail-oriented administrative assistant with strong problem-solving skills.
I am a detail-oriented professional with two years of experience in administrative roles, currently serving as an Administrative Assistant at Boston Consulting Group. My role involves coordinating travel logistics, managing corporate expenses, and ensuring efficient scheduling for executives and team members. I pride myself on my ability to optimize efficiency through effective communication and multitasking.
Previously, I worked as a Collections Agent at Bill Gosling Outsourcing, where I developed customized repayment plans that enhanced customer satisfaction and drove collections performance. My experience also includes managing front desk operations at Fairfield Inn, where I trained staff and ensured smooth guest experiences. I am passionate about fostering teamwork and aligning with organizational goals.
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Work history, roles, and key accomplishments
Boston Consulting Group
Apr 2024 - Present (1 year 7 months)
Coordinate and book travel arrangements for executives, manage corporate expenses, and organize schedules. Detail-oriented with experience in time management and customer service, skilled in problem-solving and multitasking.
Bill Gosling Outsourcing
Feb 2023 - Nov 2023 (9 months)
Resolved payment issues by developing customized repayment plans and enhancing customer satisfaction. Drove collections performance through strategic customer engagement and negotiation while maintaining accurate records.
Fairfield Inn
Jun 2022 - Nov 2022 (5 months)
Assisted visitors by addressing inquiries and resolving concerns. Managed reservations and coordinated with housekeeping to ensure guest satisfaction while training front desk staff to improve service efficiency.
Degrees, certifications, and relevant coursework
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