Open to opportunities

juliane shaw

@julianeshaw

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Operations Manager focused on cutting costs, optimizing inventory, and leading high-performing teams.

United States

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What I'm looking for

I’m looking for an operations role where I can reduce waste, improve inventory and logistics, build strong teams through training, and use KPIs and process improvement to deliver measurable cost and productivity gains—any location.

I’m a results-driven Operations Manager with a proven track record in retail management, sales supervision, and real estate. I’ve reduced operating budget waste by 15% year-over-year, improved retention through staff training and career advancement initiatives, and strengthened quality control by reducing defects by 10%.

I lead day-to-day operations with a strong operational analytics mindset—developing KPIs, demand forecasting models, and process improvements that increased productivity by 20% and reduced stockouts by 25%. I also manage vendor relationships, logistics coordination, budgets, and inventory control measures to drive accountability, reliability, and measurable savings (including $50K annually).

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Furniture Mattresses and More

Apr 2024 - Present (2 years 4 months)

Managed operations including inventory management, quality control, vendor relationships, and logistics planning. Drove cost reduction and productivity improvements, including reducing operating budget waste by 15% year-over-year and increasing productivity by 20%.

Inventory Management Inventory Control Incentive Programs Career Advancement Quality Control vendor negotiation Process Improvement Productivity Improvement Logistics Coordination Transportation Planning Demand Forecasting Budgeting Data Analysis

Store Manager

Kay Jewelers

Feb 2021 - May 2024 (3 years 3 months)

Led store sales performance by applying effective sales strategies and customer service. Supervised and trained team members to improve sales performance and customer satisfaction.

Sales Management Customer Service Sales Training Team Supervision Performance Improvement

Sales Supervisor

Furniture Mattresses and More

Aug 2018 - Feb 2021 (2 years 6 months)

Supported sales success by exceeding sales targets through effective sales strategies and customer service. Supervised and trained team members to improve overall sales performance and customer satisfaction.

Sales Strategy Customer Service Sales Targets Sales Training Team Supervision Team Leadership

Managing Partner

Shaw Farm Specialty Meats

Sep 2011 - Apr 2016 (4 years 7 months)

Oversaw daily business operations, supporting business growth and customer satisfaction.

Server/Bartender

Anglers Seafood Restaurant

May 2006 - Oct 2009 (3 years 5 months)

Provided server, hostess, bartender, and cashier support to enhance guest satisfaction and repeat business.

Customer Service Hospitality Cash Handling

Real Estate Broker

RE/MAX

Mar 2008 - Dec 2008 (9 months)

Closed sales and listed properties by coordinating with buyers, sellers, surveyors, and attorneys to help ensure smooth transactions. Marketed properties while keeping activities on an accurate timeline to meet client deadlines.

Real Estate Brokerage Sales property listing Transaction Coordination Client Communication Marketing