Michelle Matthews
@michellematthews
Operations and finance leader driving efficiency and team growth.
United StatesWhat I'm looking for
I am an operations and finance leader with decades of cross-industry experience in hospitality, real estate, construction, and financial services, known for implementing systems, improving controls, and delivering consistent operational improvements. I have led teams, opened new locations, implemented industry software like Restaurant365, and overseen full accounting, compliance, and HR functions across multiple organizations.
I excel at hiring, training and developing staff, creating employee manuals and onboarding processes, controlling costs and inventories, and managing multiple projects concurrently while maintaining company culture and strong client and investor communications. I take ownership of operational challenges and deliver strategic, measurable results that support business growth.
Experience
Work history, roles, and key accomplishments
Operations Manager
Stoney Brook Farm Store & Garden Center
Apr 2025 - Present (6 months)
Key role in opening a newly purchased nursery and garden center; implemented operational systems, oversaw accounting, hiring, scheduling, and inventory for nursery, greenhouses, and farm store.
Licensed Realtor
Laer Realty Partners
Jan 2024 - Present (1 year 9 months)
Licensed Realtor in Maine and New Hampshire providing buyer and seller representation, client communication, and transaction coordination across listings and closings.
Office Manager
Stoney Brook Landscaping & Masonry
Jan 2024 - Apr 2025 (1 year 3 months)
Managed A/R and A/P, maintained fleet of 27 vehicles with regulatory records, handled client billing and scheduling, and provided administrative support to owner and office staff.
Director of Operations
Goodwin Realty Partners
Jan 2022 - Dec 2023 (1 year 11 months)
Oversaw five agents and all accounting functions; created onboarding/offboarding processes, prepared listing and buyer packets, coordinated virtual assistant and transaction coordinator, and managed team hiring and training.
Director of Operations
River Wharf Hospitality Group
Jan 2016 - Dec 2022 (6 years 11 months)
Implemented Restaurant365 across restaurants, oversaw accounting and daily operations, reduced variable costs via tighter controls, opened a new restaurant (Rosa) in 2020, and improved employee retention.
Director of Finance
Ricci Construction Company Inc
Jan 2012 - Dec 2016 (4 years 11 months)
Managed all accounting functions, prepared AIA requisitions and bid support including government bids, implemented employee manual, and provided administrative support to owner and job supervisors.
Chief Operating Officer
Echo Bridge Capital
Jan 2008 - Dec 2012 (4 years 11 months)
Led accounting, compliance, HR, and investor reporting; supported trading staff and ownership, produced monthly investor reports, and monitored SEC/NASD regulatory compliance and related policies.
Office Manager
North Hampton Partners
Jan 1999 - Dec 2008 (9 years 11 months)
Provided administrative and accounting support to trading staff and ownership, managed HR and personnel, responded to investor inquiries, and maintained NASD/SEC compliance and related policies.
Staff Accountant / Business Development Specialist
BCOB, CPA's
Jan 1993 - Dec 1999 (6 years 11 months)
Handled payroll, billing, AR/AP, client financial statement and tax return preparation, managed hiring and personnel, and implemented firm policy and scheduling models to meet deadlines.
Firm Administrator
Bridge and Silverman, CPA's, P.C.
Jan 1987 - Dec 1993 (6 years 11 months)
Managed receivables and general ledger, produced monthly financial reports, handled personnel issues, and provided administrative support for partners while maintaining client satisfaction.
Office Manager / Bookkeeper
Original Office Outlet
Jan 1986 - Dec 1987 (1 year 11 months)
Performed full bookkeeping functions, collections, and secretarial duties to support a busy office and maintain financial records.
Secretary / Bookkeeper
Harbor Home
Jan 1984 - Dec 1986 (2 years 11 months)
Managed bookkeeping including third-party billing, prepared monthly financial reports, maintained resident accounts, and coordinated admissions and discharges.
Education
Degrees, certifications, and relevant coursework
Marshwood High School
High School Diploma, High School
High school diploma awarded in June 1984 from Marshwood High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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