Open to opportunities

Juliana A

@julianaa

Message

Detail-oriented IT professional with expertise in data management.

Kenya

Message

What I'm looking for

I am seeking a role that allows me to leverage my IT skills in a dynamic environment, with opportunities for growth and learning.

As an Information Technology Assistant at the Independent Electoral and Boundaries Commission, I have honed my skills in managing IT assets and providing technical support. My role involves creating and maintaining an efficient inventory management system, configuring network devices, and ensuring seamless connectivity. I pride myself on my ability to communicate technical information clearly to non-technical users, which has been crucial in resolving issues promptly.

Previously, I worked as a Data Entry Clerk at Evolv Aesthetics, where I was responsible for maintaining client records and ensuring data integrity. My attention to detail allowed me to validate data and prepare reports that supported service planning and client retention. My experience as a Production Associate further developed my customer service skills and my ability to manage inventory effectively.

Experience

Work history, roles, and key accomplishments

Current

IT Assistant

Current

Independent Electoral and Boundaries Commission

Jan 2025 - Present (5 months)

Responsible for creating and maintaining an inventory management system for IT assets, assisting in network device setup and configuration, and providing technical support to users. Ensured accurate data entry and communicated technical information effectively to non-technical users.

Inventory Management Network Device Configuration Technical Support Microsoft Excel MySQL Troubleshooting Customer Service

Data Entry Clerk

Evolv Aesthetics

Jul 2021 - May 2023 (1 year 10 months)

Managed client records and service bookings through accurate data entry and maintenance using Microsoft Excel. Ensured data integrity and confidentiality while assisting clients with inquiries and appointment bookings.

Microsoft Excel Customer Service Confidentiality Reporting

Production Associate

Ray's Golden Treats

Jan 2018 - Oct 2018 (9 months)

Oversaw the preparation and production of baked goods, ensuring quality and consistency. Managed inventory control and provided excellent customer service by addressing product inquiries and taking special orders.

Production Management Quality Control Customer Service Special Orders Communication

Education

Degrees, certifications, and relevant coursework

Strathmore University

Diploma in Business Information Technology, Information Technology

2022 - 2024

Pursued a Diploma in Business Information Technology, focusing on the integration of business and technology to improve organizational efficiency and effectiveness.